Person In Charge (PIC)

Job Position Summary
The Person in Charge (PIC) is a designated keyholder responsible for leading store operations during assigned shifts when the Store Director and/or Assistant Store Director are not present. The PIC ensures operational continuity, customer service standards, and policy compliance while providing direction and support to associates on the sales floor.

This role serves as the on‑site decision maker for routine operational matters but does

not

replace store leadership or carry full management authority.

Store Operations & Shift Leadership

Serve as Manager on Duty during assigned shifts

Open and/or close the store following established procedures

Ensure the store is staffed, organized, safe, and customer‑ready

Monitor store conditions including cleanliness, safety, equipment, and security

Address operational issues and escalate concerns appropriately

Associate Oversight & Support

Provide direction and task assignment to associates during the shift

Answer associate questions related to procedures, schedules, and basic operations

Ensure breaks, attendance, and dress code standards are followed

Model professional behavior and reinforce company expectations

Communicate key information between associates and store leadership

Customer Service

Act as the point of contact for customer concerns when leadership is unavailable

Resolve routine customer service issues professionally and promptly

Escalate significant customer incidents according to policy

Maintain a visible leadership presence on the sales floor

Support front‑end operations and cash handling procedures

Respond to register issues or discrepancies following company guidelines

Ensure secure handling of keys, codes, and sensitive materials

Reinforce loss prevention and asset protection practices

Safety & Compliance

Enforce safety policies and safe work practices

Respond to incidents or emergencies and notify store leadership as required

Complete or assist with required documentation and reporting

Ensure compliance with company procedures during the shift

Scope of Authority

Acts as the on‑site leader during assigned shifts

May open and close the store

May direct associates and assign tasks

Does

not

independently conduct corrective action, performance evaluations, or terminations

Escalates HR, payroll, and associate relations issues to Store Director or ASD

Benefits

Starting rates will be no less than the local minimum wage and may vary based on experience, qualifications, and applicable agreements.

Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation pay, paid holidays, bereavement pay, and retirement benefits (pension and/or 401(k) eligibility).

Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans.

For roles in Washington State: Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7‑9 days annually.

Equal Opportunity Employer
Albertsons is an Equal Opportunity Employer and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269 (option #4).

Job Information

Job Identification 718215

Job Category Retail, Store Ops

Location 2931 CENTRAL CITY BLVD, GALVESTON, TX, 77551, US

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