Account Manager - Sideline Store. Job in Farmers Branch LilyLifestyle Jobs

Bsn Sports Account Manager
Work Type: Onsite

Work Hours: Monday - Friday between 7:30am - 4pm CST

Location: BSN Sports Headquarters - Farmers Branch, Texas

What You Will Do:

Outbound calling and emailing to existing advocates

Collaborating with advocates to drive incremental traffic and sales on their Sideline Store websites

Assist customers with store re-designs and modification requests

Leverage CRM application to keep in touch with stakeholders onsite and motivate them to promote their online stores

Answer all forms of customer communication including phone calls, emails and chats.

Updating CRM application with current contact info, interaction notes, and follow-ups

Recognize leads for future sales to pass along to Sales Professionals and Sales Management

Work on special projects including but not limited to outbound calling campaigns.

Resolves complex problems effectively by separating key issues and generating multiple solutions.

Qualifications:

Must be proficient in Microsoft Office.

SAP experience preferred.

Have a willingness and desire to serve customers.

Education/Experience:

1-2 years Inside Outbound Telesales/Customer Service experience required.

Bachelor's degree preferred, recent college graduates are encouraged to apply.

Physical Requirements:

Sitting for Extended Periods: The position typically requires sitting for long hours at a desk or workstation while making or receiving phone calls. This may involve extended periods of typing, writing, or using a computer.

Focus and Attention: The job demands sustained focus and attention, often requiring multitasking (e.g., listening to a customer while inputting data on a computer).

Office Setting: The position is typically performed in an office environment, which can be either in an open-plane workspace or in a cubicle. Employees often work at desks equipped with computers, headsets, and telephones.

Team Collaboration: Inside sales phone position may involve collaborative elements, where employees interact with team members, managers, or supervisors. While calls are often individual, there may be frequent communication for updates, strategies and team goals.

Our Benefits:

Comprehensive Health Care Benefits

HSA Employer Contribution/ FSA Opportunities

Wellbeing Program

401(k) plan with company matching

Company paid Life, AD&D, and Short-Term Disability

Generous My Time Off & Paid Holidays

Varsity Brands Ownership Program

Employee Resource Groups

St. Jude Partnership & Volunteer Opportunities

Employee Perks including discounts on personal apparel and equipment!

Equal Employment Opportunity Statement:
Varsity Brands companies are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veteran's status, age or disability.

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