OneSource Account Quality Specialist

Job Title

OneSource Account Quality Specialist
Location

GSK (Haleon) (Richmond) - Customer Site VA
QMS Oversight & Compliance

Ensure effective implementation and adherence to the QMS and Quality Agreement
Monitor compliance, identify risks, and drive resolution of gaps
Partner with customer quality to maintain and update the Quality Agreement
Act as the primary on‑site quality SME and escalation point
Lead and coordinate quality activities across the account team
Promote a strong quality culture and influence without direct authority
Auditing & Inspection Readiness (Proactive Focus)

Plan and conduct internal, supplier, and process audits
Support customer, self-inspections, and regulatory inspections
Track audit findings, non-conformances, and CAPA effectiveness
Deviation, CAPA & Change Control (Reactive Support)

Oversee and support investigations, root cause analysis, and CAPA
Ensure timely closure of quality events with minimal operational impact
Review and approve quality records in line with delegated authority
Training & Quality Awareness

Own the site quality training program with site leadership
Deliver GMP and QMS training and ensure compliance and effectiveness
Drive awareness and accountability for quality across all site employees
Supplier Quality Oversight

Support supplier qualification, audits, and performance monitoring
Ensure supplier compliance with QMS and Quality Agreement
Address supplier-related quality issues with stakeholders
Continuous Improvement

Support delivery of the site quality plan and improvement initiatives
Analyze quality trends and drive actions to enhance performance
Report on quality metrics and audit outcomes to stakeholders
Basic Qualifications

Bachelor’s degree in a relevant field or equivalent professional experience with a minimum of 3 years in quality assurance within a GxP/pharmaceutical environment
Demonstrated experience with QMS processes (deviations, CAPA, change control, audits)
Strong knowledge of GMP and regulatory expectations
Fluent in English
Ability to lead and influence without direct authority
Strong analytical, problem‑solving, and decision‑making skills
Excellent communication and stakeholder management skills
Preferred Characteristics

Strong working knowledge of Quality Management Systems in GxP environments
Proficiency in auditing (internal, supplier, and external inspection readiness)
Solid understanding of GMP regulations and Good Documentation Practices
Ability to balance proactive and reactive quality priorities in a dynamic environment
Proficiency in SAP, ServiceMax, SharePoint, Microsoft Excel, Word, and PowerPoint
Certified Quality Auditor (CQA) or equivalent certification
Experience with Lean/Six Sigma methodologies
Experience in customer‑embedded or outsourced service environments
Working Environment

Must be able to work in a laboratory or other controlled environment requiring personal protective equipment (e.g., lab coat, safety glasses)
Employee may handle hazardous waste per local, state, and federal regulations; duties may include identifying, handling, generating, accumulating, storing, and labeling hazardous waste
Potential risks include extreme temperature, biological materials, and hazardous chemicals
May require Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator in the laboratory environment
Compensation

The annual compensation range for this full‑time position is $80,000 to $90,000. The final base pay offered will be determined by internal equity, work location, and individual qualifications.
Equal Opportunity Statement

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, veteran status, or any other characteristics protected by applicable law.

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