Business Culture and Process Change Agent (Enterprise Change Leader)

Job ID: 114355

Location: Melbourne, FL, US, 32935 (Hybrid/Remote with travel to FL, TX, CA and other sites as business needs dictate). Schedule: 9/80.

The Electro Optical Infrared Systems (EOIS) line of business within DRS has locations in Dallas and Austin, TX, Melbourne, FL, and Cypress, CA. EOIS develops, manufactures, and supports infrared and electro‑optical solutions for soldiers, ground vehicles and airborne platforms. We offer an exciting and challenging work environment, a competitive salary and benefits package, and a business culture that rewards performance.

Job Summary
The Business Culture-Process Change Agent is responsible for driving measurable culture and process improvements across the enterprise. This role works effectively at all levels of the organization—from frontline teams to executive leadership—to identify barriers, align stakeholders, and lead change efforts that improve performance, collaboration, compliance, and employee experience.

Job Responsibilities

Lead cross‑functional change initiatives that improve how work gets done (processes, behaviors, decision‑making, drive more analytical fact‑based decisions modeling, and ways of working)

Serve as a trusted advisor to leaders and teams on change strategy, adoption risk, champion root causes and corrective actions of key business process, and organizational readiness

Translate business strategy into practical change roadmaps with clear outcomes, milestones, and success measures

Culture and Ways of Working

Assess current culture and working norms; identify gaps between current state and desired behaviors

Design and facilitate interventions that reinforce desired culture (e.g., operating rhythms, team norms, feedback loops, leadership behaviors)

Coach leaders and teams on building psychological safety, accountability, continuous improvement, and collaboration

Process Improvement and Standardization

Partner with functional leaders/owners to map, simplify, standardize, and improve business processes

Identify root causes of inefficiency and variation; implement sustainable improvements using Lean, Agile, Kaizen, or similar methods

Develop SOPs, playbooks, and governance models that enable repeatable execution and continuous improvement

Stakeholder Engagement and Facilitation

Build alignment across diverse stakeholder groups, including senior leaders, middle management, and frontline employees

Facilitate workshops (e.g., discovery, root cause, value stream mapping, retrospectives, lessons learned) to drive shared ownership

Manage resistance productively by understanding incentives, concerns, and organizational dynamics

Communication, Training, and Adoption

Create and execute change communications that are clear, audience‑specific, and behavior‑focused

Develop training and reinforcement plans to ensure adoption and sustained results

Establish mechanisms to measure adoption and performance (KPIs, pulse surveys, leading indicators) and adjust approach as needed

Qualifications

Bachelor’s degree in Business, Organizational Development, Industrial Engineering, Psychology, or related field (or equivalent experience)

10+ years of experience leading culture change, business transformation, process improvement, or change management initiatives

Demonstrated ability to influence without authority and work effectively with executives through frontline teams

Strong facilitation skills with experience leading workshops and cross‑functional working sessions

Proven experience delivering measurable outcomes (adoption, cycle time reduction, quality improvements, cost savings, engagement, etc.)

Core Competencies (Success Profile)

Executive presence and credibility with senior leaders

Systems thinking and ability to connect culture, process, structure, and incentives

Data‑driven mindset paired with strong people skills

Pragmatism and bias for action—can move from analysis to execution quickly

Coaching orientation—develops capability in others rather than “doing change to them”

Conflict navigation and ability to manage ambiguity, tension, and competing priorities

Working Conditions / Travel (Adjustable)

Hybrid/onsite as business needs dictate

Up to 35% travel depending on site footprint and stakeholder needs

Preferred Qualifications

MBA with a focus in finance

Change management certification (e.g., Prosci, ACMP/CCMP)

Lean/Six Sigma certification (Yellow/Green/Black Belt) or equivalent continuous improvement experience

Experience in regulated environments (e.g., aerospace/defense, manufacturing, healthcare, finance)

Experience implementing new operating models, shared services, ERP/business systems, or enterprise workflow standardization

U.S. Citizenship required. This position requires an active DOD security clearance or the ability to obtain such clearance within a reasonable time after commencement of employment.

Benefits

Competitive salaries and comprehensive benefits, including medical, dental, and vision coverage, a company contribution to a health savings account, telemedicine, life and disability insurance, legal insurance, and a 401(k) savings plan

Wellness programs focusing on physical, emotional, and financial well‑being

Career‑growth, professional development, and skill enhancement programs and activities

Flexible work schedules with the 9/80 program, competitive vacation, health/emergency leave, paid parental leave, and community service hours

Some employees are eligible for limited benefits only

Leonardo DRS, Inc. and its subsidiaries provide equal opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

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