[Mid Level] Marketing Manager 1 - Samsung Care+ Customer Acquisition & Retention

Position Overview

Job Title: Marketing Manager 1 - Samsung Care+ Customer Acquisition & Retention

Education: Bachelor's Degree in Marketing, Business, or a related field

5 years of experience in marketing, preferably in the device protection, technology or mobile industry

Job Type: Full-Time, Hourly

Location

Plano, TX

Benefits & Perks

Medical Insurance (Health, Dental & Vision)

401(k)

H1B/Green Card Sponsorship for qualified employee

Hands-on experience at global industry leader Samsung

Opportunities for career advancement

Summary

Drive marketing strategies to enhance customer engagement and retention for Samsung's mobile experience offerings

Develop and execute innovative marketing campaigns to promote Samsung Care+ services

Collaborate cross-functionally with product management, sales, and creative services teams

Analyze market trends and customer insights to optimize marketing efforts and identify growth opportunities

Monitor campaign performance and provide actionable insights to improve ROI

Duties and Responsibilities

Develop and implement comprehensive marketing strategies to promote Samsung Care+ services, focusing on customer acquisition and retention

Collaborate with cross-functional teams, including product management, sales, marketing and creative services, to ensure cohesive messaging and campaign execution

Analyze market trends and customer insights to identify opportunities for growth and optimize marketing efforts

Partner with MX Marketing to manage and oversee the execution of marketing campaigns across various channels, including digital, social media, and email

Optimize product performance by aligning brand strategy with retail channel execution

Monitor campaign performance and provide actionable insights to improve ROI and achieve business objectives

Skills & Qualifications

Bachelor's degree in Marketing, Business, or a related field

5 years of experience in marketing, preferably in the device protection, technology or mobile industry

Proven track record of developing and executing successful marketing campaigns

Strong analytical skills with the ability to interpret data and drive decision-making

Excellent communication and collaboration skills

Familiarity with Samsung products and services (preferred)

Proficiency in marketing automation tools and analytics platforms (preferred)

Strong stakeholder management skills

Business analysis capabilities

Experience with product roadmapping

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