Sr Account Executive

Job Description
MRM is looking for an Sr. Account Executive to join our team! As an Sr. Account Executive, you will be responsible for monitoring and guiding the execution of all work that is delivered from the agency. You will provide excellent client service, applying the agency’s best resources and effectively managing people across departments to ensure that programs are flawlessly executed on-time and within scope.

In This Role, You Will
Manage the execution of multi‑channel marketing communications programs that can include email, direct mail, digital, web, event, and other marketing communications.

Client Partnership

Develop strong, trusting relationships with clients

Develop deeper understanding of the client’s business by actively learning and understanding the client’s business, products and competitive environment.

Develop rapport and partnering relationship with key clients. Build the relationship by demonstrating genuine sense of responsibility and passion for the success of the business

Work with clients to develop client input briefs/work orders for projects

Understand fast‑paced nature of business and positively respond to last minute client requests

Program Management, Project Execution, And Internal Partnerships

Ensure flawless execution of projects

Schedule and run project/internal creative kick off meetings

Manage program development of multiple projects and versions

Work with Strategy team and assist Supervisor with strategy development and planning

Develop strong, trusting relationships with internal teams

Coordinate with print producer and project managers to develop print, email and digital schedules.

Partner with print producer/project manager during the production and testing phases of project development.

Manage and maintain project schedules to ensure completion on time. Surface any unresolved timing or resource issues with Account Leadership

Manage project estimates to ensure projects stay on budget. Assist supervisors with accruals or budget reporting as needed.

Presentation and Organic Business Growth

Assist Supervisor in development of presentations for both internal and client presentation

Assist in creating presentations, POV’s, test planning, etc.

What We Are Looking For

University degree (ideally in marketing / business studies)

Ideally 3+ years of experience in agency environment in a client service role. Solid CRM, Digital or automotive experience is preferred.

Proficient in Word, PowerPoint, Microsoft Teams and Excel

Ability to work under pressure, meet deadlines across multiple projects and display strong organizational skills

Ability to transfer knowledge from project‑to‑project

Well organized

Shows initiative and desire to learn

Handles assigned work requests in efficient, timely manner

Has strong client relationship experience and is driven to deliver the best work for our clients

Can successfully complete projects without assistance

Understanding of established program KPIs and analytics and ability to apply learnings to enhance future programs

Highly developed interpersonal and communication skills

Use sound and logical judgment

Displays strong problem‑solving skills

Demonstrated strong attention to detail

Equal Opportunity
MRM is an equal‑opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. If you require accommodation for any part of the application or hiring process, please submit your request through the appropriate channel.

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