Primary Responsibilities
Lead post-sale account management owning the activation of campaigns spanning across branded content, experiential, social, and events.
Serve as the senior client relationship lead and primary point of accountability from contract signature through campaign wrap, ensuring flawless execution and renewal-ready outcomes.
Client Leadership
Build and steward senior-level client relationships, becoming a trusted strategic partner to clients, brand leads, and agency counterparts.
Lead turnover kickoffs, status governance, executive check-ins, and post-campaign reviews; set the tone and cadence for how clients experience working with us.
Anticipate client needs, surface risks early, and proactively bring forward optimizations and upsell opportunities in partnership with Sales.
Own client satisfaction as a measurable outcome: including renewal rates, organic growth, and reference-ability.
Internal Stakeholder Management
Quarterback cross-functional teams across Editorial, Sales, Marketing, Creative, Production and more: aligning competing priorities and driving decisions to closure.
Partner closely with Sales: serve as the connective tissue between commercial commitments and execution reality.
Navigate editorial sensitivities with fluency: protecting editorial integrity while meeting client and commercial objectives.
Escalate thoughtfully and resolve conflict with diplomacy; known internally as someone who makes hard conversations easier.
Operational Excellence
Partner with Sales to own program financials including SOW adherence, scope management, change orders, and margin protection.
Establish and enforce activation workflows, status reporting, and quality standards across the account team.
Manage and develop an Account team: setting clear expectations, coaching for growth, and modeling the standard.
Drive process improvements that scale: clean handoffs, status docs, timelines, wrap reports etc.
Strategic Contribution
Identify organic growth within existing accounts and partner with Sales to develop and propose expansion opportunities.
Bring market and category intelligence back into the organization to inform future product development and packaging.
Contribute to the evolution of our post-sale operating model as our commercial offering continues to expand.
Qualifications
12+ years of account management experience, with meaningful time at a top-tier publisher, or creative/integrated agency.
Demonstrated success leading complex, multi-stakeholder programs for sophisticated brand clients.
Experience managing teams of 5+ and developing account talent at multiple levels.
Fluency across editorial, branded content, social, experiential, and media activations.
Exceptional written and verbal communication; executive presence with clients and internal leadership alike.
Comfort operating in a matrixed environment where editorial independence, commercial goals, and brand objectives must coexist.
Compensation & Benefits
Base salary range: $165,000 - $190,000.
Discretionary bonus compensation and generous employee benefits package.
Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.
#J-18808-Ljbffr

Executive Director, Production & Account Management (Vogue, Teen Vogue, Vanity F
Conde Nast · Center World, OH, USA ·
- Pay:
- $165,000-$190,000/yr
- Job type:
- Contract