Account Specialist

Job Description

Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and external customers. Responsibilities include answering customer calls and delivering prompt issue resolution, performing data entry, assisting in account reconciliation, preparing reports and invoices, processing new accounts and orders, handling occasional miscellaneous projects, and making outbound calls to gather information or provide follow‑up to resolve customer issues.
Skills/Qualifications

Minimum 1 year of customer service experience
High School Diploma or GED; Bachelor’s Degree preferred
Preferred

Experience with heavy inbound, outbound, and transferring calls
3 years of Business‑to‑Business account support
Proficiency with Microsoft Office (Word, Excel, Outlook) and internet/intranet usage
Experience with proofreading and editing documents
Benefits

Cintas offers comprehensive medical, dental, and vision benefits with premiums below the national average. We provide flexibility with four medical plan options; one plan is offered at zero cost.
Competitive Pay
401(k) with Company Match, Profit Sharing, and Employee Stock Ownership Plan (ESOP)
Disability, Life, and AD&D insurance – 100% Company Paid
Paid Time Off and Holidays
Skills Development, Training, and Career Advancement Opportunities
Company Information

Cintas Corporation serves over one million businesses of all sizes, helping them stay ready to open their doors with confidence. We provide a range of products and services, from uniforms and cleaning supplies to safety equipment and emergency services.
Cintas Corporation is a publicly held Fortune 500 company and an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
Job Category: Service | Organization: Fire | Employee Status: Regular | Schedule: Full Time | Shift: 1st Shift

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