Relationship Manager I - Business Banking

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.
As a Relationship Manager I within PNC's Business Banking organization, you will be based in our San Antonio Market. PNC is an in‑office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Responsibilities

Handle relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals.
Acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet.
Originate, conduct financial analysis, negotiate and document credit and non‑credit products and services.
Manage risk/return and drive quality for new and/or existing clients.
Identify and mitigate regulatory, reputational, operational, and credit risks.
Provide ideas and insights based on an understanding of the client’s needs and financial well‑being to focus on client opportunities.
Increase client engagement and loyalty.
Build an effective network of internal and external relationships, including community and industry relationships, to actively acquire new clients and/or expand existing clients.
Present the full range of PNC’s products and services to the client.
Leverage reporting and sales tools to proactively identify and successfully convert sales opportunities.
Analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies.
Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for this role.
Education: Bachelor’s degree or equivalent combination of education, job‑specific certification(s), experience (including military service) and 3+ years of relevant/direct industry experience.
Preferred Skills: Book of Business; Client Relationship Building; Credit Processes; Credit Products; Customer Engagement; Decision Making; Financial Analysis; Identifying Sales Opportunities.
Competencies: Business Acumen; Client Relationship Management; Customer Experience Management; Decision Making and Critical Thinking; Effective Communications; Prospecting; Selling; Tech Savvy.
Certifications: None required.
Benefits

Medical/Prescription Drug Coverage (with Health Savings Account); Dental and Vision; Life Insurance; Short and Long‑Term Disability; 401(k) with PNC match, pension and stock purchase plans; Dependent Care Reimbursement; Back‑up child/elder care; Adoption, surrogacy and doula reimbursement; Educational assistance.
Paid Time Off: up to 11 paid holidays, 9 occasional absence days, 15–25 vacation days annually (depending on career level), maternity/parental leave.
Equal Employment Opportunity

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the FDIA and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

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