Senior Talent Manager

Job Description
Senior Talent Manager – Performance Management

Your Opportunity
Chewy is in the midst of a significant transformation of its performance and talent management practices. As the company evolves how performance is defined, managed, and assessed, this role plays a critical part in translating enterprise strategy into scalable, sustainable execution.

What You’ll Do
Performance Management Program Execution and Continuous Improvement

Lead execution of Chewy’s enterprise performance management system and the processes that support it.

Translate performance standards, expectations, and frameworks into clear, scalable processes, tools, and experiences for leaders and Team Members.

Independently manage complex, time‑bound performance programs, including roadmaps, timelines, risks, dependencies, and issue resolution.

Own performance management reporting and insights that tell a clear story of how the system is performing across the enterprise and where iteration is needed to improve execution, experience, and decision quality over time.

Change Management, Communications & Training

Own change management for performance management initiatives, ensuring new and evolving practices are clearly understood, adopted, and sustained across leaders, Team Members, and HRBPs.

Partner with Internal Communications to deliver clear, consistent, and audience‑appropriate communications, timelines, and decision guidance.

Partner with Talent Development to identify enablement needs and develop scalable training and resources that build leader and Team Member capability.

Act as a trusted execution partner during high‑stakes performance and talent moments, helping partners navigate ambiguity, apply standards consistently, and move decisions forward.

Technology Enablement

Own execution of performance management technology that supports effective performance management processes across the organization.

Translate strategic requirements into clear functional and configuration needs in partnership with HR Technology.

Identify where tools create friction or unintended behaviors for leaders or Team Members and recommend scalable solutions through configuration or process changes.

What You’ll Need

8+ years of experience in talent management, performance management, HR program management, or related enterprise roles.

Demonstrated ability to operate independently as a senior individual contributor in a fast‑paced, evolving environment.

Proven experience leading complex, cross‑functional programs involving change management and enterprise partners.

Ability to translate strategy into executable programs, tools, communications, and training for multiple audiences.

Experience working with HR technology platforms (e.g., Workday) and enterprise reporting.

Exceptional written and verbal communication skills.

Master’s degree in Industrial‑Organizational Psychology, Human Resources, Organizational Development, or a related field (bonus).

Experience using written narratives such as white papers or memos to communicate recommendations and support decisions.

What You’ll Get

A place where you can be your authentic self and grow your career. Our pet parents and partners are from everywhere—different places and different walks of life. Chewtopians are encouraged to bring their perspectives to deliver on our mission.

Work in a culture that cares, with managers who value you and your career journey. Be empowered to think big, thrive on delivering results, and become your best.

Development of meaningful connections with a diverse group of Chewtopians through Team Member Resource Groups and the celebration of inclusivity with various company events, programs, and activities.

Comprehensive medical, dental, vision benefits, in addition to wellness programs and resources, enabling you to be your best self in and outside of work.

Unlimited PTO (subject to manager approval), six paid holidays per year, paid sick and family leave in compliance with applicable state and local regulations.

Competitive salary range of $100,000 – $176,000, eligibility for 401(k), new‑hire and annual equity grant, annual bonus for C08+ positions, and various insurance benefits (medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, accident). Additional benefits include parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and discounts such as 10% off pet insurance and 20% off at Chewy.com.

Equal Opportunity Employer
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally protected characteristic. If you have a disability under the Americans with Disabilities Act or a similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

Legal and Privacy Information
To access Chewy’s California CPRA Job Applicant Privacy Policy, please visit the relevant page.

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