Manager of Communications and Public Relations - Dunkin’ Joy in Childhood Founda

This position will play a key role in shaping and executing national and regional communications and public relations strategies for the Dunkin' Joy in Childhood Foundation. Reporting to and collaborating closely with the Director, this role will oversee the development, management, and distribution of communications to enhance the Foundation’s mission.

This Manager role will work cross-functionally with Foundation staff, board members, as well as Dunkin' marketing, PR, partnership teams, volunteers, and agencies to ensure consistent and effective communication to both internal and external audiences. This role will require strong project management skills, as he/she will be responsible for drafting, editing, and curating content, while also identifying new, innovative ways to share the Foundation's impactful stories.

Preference is given to candidates who can work from our Canton, MA headquarters.

Responsibilities:

In partnership with the team, lead the creation of all internal and external communications including the Foundation’s annual report, quarterly newsletters, as well as Board and employee communications

Help establish national and local communications strategies for the Dunkin’ Joy in Childhood Foundation with the support of the Director and national PR agency

Support communications strategies for national in-restaurant fundraising activities and campaigns

Manage the Foundation website by creating pages, designing layouts, and regularly updating content to ensure current and relevant information

Develop social media content plan and oversight of a social media contractor

Support in-restaurant campaigns, including drafting comprehensive communications plans, for Dunkin’ Iced Coffee Day, BARK partnership, and the annual month-long icon program. Includes the preparation of internal readiness materials and external communications.

Work closely with internal team, Dunkin’ marketing and PR, local agencies, and non-profit partners (hospitals, food banks, etc.) on communication efforts

Lead video development and speaking program development for fundraising events

Refine existing communication methods and approach with regional field marketing teams and PR agencies

Support the Foundation’s national PR strategy by collaborating with the Dunkin’ PR team and coordinating with the Foundation’s PR agency to ensure increased awareness of the Foundation’s mission and activities

Liaise with local PR agencies to plan Foundation events and celebrations

Create turnkey PR toolkits for local PR agency execution of Foundation marketing programs, fundraisers, Signature Program events and grant celebrations

Develop and lead creative communications strategies for the Foundation’s national signature programs and regional grant programs

Collaborate with team on the creation of quarterly Board meeting presentations and Annual Meeting presentations

Assist in the briefing and development process of all Foundation marketing programs, including content for in-store and out-of-store asset development

Develop opportunities for seamless integration of the Foundation into the brand marketing calendar

Collaborate with the Dunkin’ brand marketing team on the launch and promotion of major national marketing partnerships as well as regional fundraising and community activations

Work with the business analytics team to develop strategic plans that drive Dunkin’ goals and the Foundation mission

Oversee social media channels, including Facebook, Instagram, and LinkedIn, including strategy and calendar development

Requirements:

4 Year Degree Preferred

5+ years of relevant experience strongly preferred

Demonstrated experience developing internal and external communications strategies, with a preference for experience in the non-profit sector

Original writing samples required

A self-starter with the ability to set priorities, multi-task and remain focused within a rigorous, fast-paced and quickly changing environment

Exemplary interpersonal, active listening, creative writing, transcribing, and facilitation skills

Adept in navigating and managing complex communication and public relations matters

Solid project management skills with the ability to stay on track while working on various simultaneous projects

Proven track record of successfully introducing and implementing communication programs for external or internal audiences

Working knowledge of social media best practices and ability to set a social media strategy/calendar and pivot as needed

Ability to navigate ambiguity and resolve conflicts effectively while staying open to constructive feedback for continuous performance improvement

Ability to work effectively and collaboratively as a team member with strong relationship management, time management and organizational skills

Ability to recognize escalating trends and problem solve potential root causes

Salary: 77,998 - 153,109 per year

The salary range above represents the low and high end of the salary range for this position. Actual placement within this range will vary based on various factors including but not limited to experience, education, training, and location.

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