Technical Writer (Cambridge, MA)

Responsibilities

Develop clinical user and/or installation and service documentation for patient monitoring products, including Instructions for Use and online help systems.
Create installation, configuration, and service guides, technical data sheets, installation notes/quick guides, and errata/addenda as appropriate.
Prepare documentation plans based on engineering documentation, field requirements, and/or customer requirements.
Participate in cross‑functional teams to represent documentation status and deliverables, providing input to program schedules and milestones.
Adhere to Philips templates and processes to ensure quality and consistency of deliverables.
Work with external vendors (e.g., translation, printing) throughout the documentation development lifecycle.
Qualifications

Minimum 2 years of experience as a technical writer, having developed or updated user documentation for a global audience using engineering specifications and/or regulatory requirements.
Strong writing and communication skills, able to explain complex concepts clearly.
Experience with authoring tools, including content management documentation platforms (Schema ST4 a plus) and Adobe FrameMaker (preferred).
Familiarity with AI tools in documentation creation is a plus.
Bachelor’s degree (ideally in Technical Writing) or equivalent combination of education and at least 6 years of related experience.
Experience working within a matrix organization with geographically distributed stakeholders is preferred.
Experience in a regulated industry is preferred.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug‑free workplace. The company will not consider candidates who require sponsorship for a work‑authorized visa now or in the future.

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