Job Description Summary
The Associate Director, US NS Communications supports the development and execution of high impact communications strategies for NS brands, including rare disease portfolio, with a strong focus on patient‑and caregiver‑centric communications and the application of best practices in high‑unmet‑need disease areas. This person must be based local to our East Hanover office and visit 3x/week.
Job Responsibilities
Support development and execution of integrated communications strategy based on deep understanding of market dynamics, communications trends, and audience insights, with emphasis on rare disease brands and pipeline assets, reflecting the unique needs of patients, caregivers, and advocacy communities
Apply and contribute to rare disease communications best practices across NS, including patient‑centric storytelling, disease education, and issues‑aware engagement
Effectively use AI enabled tools to support communications planning, content development and insights generation - consistent with enterprise standards - to realize efficiencies
Partner closely with Patient Advocacy and cross‑functional teams to ensure communications approaches are aligned, empathetic, and appropriate for rare disease communities
Serve as an integral and well‑informed partner to cross‑functional business teams to identify when and where Communications can drive the greatest impact in support of Brand and Therapeutic Area strategy
Engage & integrate functional expertise including media relations, digital marketing, internal & executive communications, patient & issues advocacy, and market & audience analytics to support key Brand and Therapeutic Area programs & activities
Deliver executional excellence, while being fully consistent with the evolving legal, regulatory and compliance environment
Maximize ROI for communications budget and public relations agency
Key Performance Indicators
Impact of communications insights and strategies on brand and organizational goals; recognition of their quality
Functional alignment of communications strategies, priorities and objectives across therapeutic area
Utilization of OGSM framework planning approach with measurable results and assessment
Success rate in issue management in areas/geographies critical to the business
Feedback from internal and external stakeholders on collaboration, thought leadership, expertise
Ownership of development plan
Essential Requirements
Bachelors degree required
7+ years of experience in communications with significant prior experience in brand communications disciplines
Management of agency partners and budget
Crisis and issues management
Pharmaceutical experience preferred
Skills
Strategic and critical thinking skills and collaborative mindset
Proficient in data storytelling
Ability to effectively analyze audience and market data to inform communication approach
Strong communications abilities including storytelling, writing and presentation skills
Ability to understand and predict the impact of communications strategies on brand and organizational goals
Ability to manage and implement integrated (multi‑audience, multi‑channel) communication plans, campaigns and projects against business objectives and priorities, and measure effectiveness of efforts
Benefits & Rewards
The salary for this position is expected to range between $126,000 and $234,000 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance‑based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US‑based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.
EEO Statement
The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.
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