Fairgrounds Event Operations Technician

Overview
This position is responsible for overseeing all event operations at the Fairgrounds, ensuring that facilities are properly prepared, maintained, and operated for all scheduled events. It works in coordination with the Fairgrounds Maintenance Technicians and other assigned staff or contractors to meet event needs, including setup, on‑site support, technical assistance (AV equipment, PA systems, phones, data), and post‑event cleanup.

Additionally, this role collaborates closely with the Fairgrounds Event Supervisor to provide a professional, efficient, and seamless experience for clients. It also plays a key role in coordinating maintenance personnel to support event operations.

Essential Duties and Responsibilities

Maintain venue quality by ensuring facilities are clean, well‑maintained, and visually appealing for events.

Conduct systematic pre‑event inspections to verify setup requirements and ensure a first‑class presentation.

Be available during events to address client needs, monitor safety and security concerns, and protect County assets.

Assist in scheduling and coordinating multiple coinciding events from conception to completion, ensuring they meet intended goals and expectations.

Work with event holders on last‑minute preparations, including verifying sound, lights, door access, and arena grooming.

Provide exemplary customer service to enhance client satisfaction and event success.

Interact with event stakeholders, including Castle Rock Fire Dept. (fire code compliance), Sheriff (security needs), hired security, parking staff, service technicians, and volunteers.

Complete daily, weekly, and monthly facility inspections to ensure event readiness.

Document materials and services provided for events to ensure accurate billing.

Ensure compliance with fire codes, security measures, and other regulatory requirements.

Follow biosecurity best practices to maintain sanitary conditions.

Set up and break down event spaces, including chairs, tables, stages, and panels.

Assist in maintaining the website and social media platforms for the Douglas County Fairgrounds, including composing and posting content, responding to inquiries, and ensuring up‑to‑date information.

Support Fair & Rodeo activities as needed.

Perform other duties as assigned.

Minimum Qualifications

A high school diploma or GED equivalent is required.

Two years in a customer‑facing role is required.

One year of experience in the event industry is preferred.

A combination of education and experience may be considered.

Certifications, Licenses, & Registrations
A valid Colorado driver’s license or the ability to obtain one before hire is required.

Benefits
Douglas County offers an excellent comprehensive benefit package including Medical, Dental, and Vision coverage. Additional benefits include:

11½ paid holidays each year plus a floating holiday.

9 hours of paid vacation per month.

8 hours of paid sick time per month.

Medical insurance: employees can choose from two plan options – United Healthcare Doctors Plan or United Healthcare HDHP Plan.

Life insurance equal to 2 times employee salary at no cost to employee.

Mandatory retirement – defined contribution of 8% matched at 8%.

Annual performance reviews with potential for an increase.

Dental, vision, accident/critical illness insurance, tuition reimbursement, and employee training.

For a more detailed overview of the benefit package, visit http://www.douglas.co.us/government/departments/humanresources/employee-benefits/.

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