Sales Systems & Airtable Operations Analyst, Premiere & Broadcast

What We Need
The Sales Systems Manager is responsible for supporting the daily operations of the sales technology ecosystem across iHeart's sales operations divisions, primarily in Airtable. This role focuses on user management, data integrity, automation reliability, and process consistency to ensure the systems that power sales operations run efficiently and accurately. A key component of this function will be designing and implementing a new ecosystem for Broadcast and Premiere talent vetting and post sale operations within our existing Airtable ecosystem.

The ideal candidate is a detail-oriented systems administrator who excels at problem-solving, customer support and keeping complex systems organized and optimized.

What You'll Do

User Management:

Process access requests and manage user permissions across iHeart systems.

Automation Maintenance and Optimization:

Monitor and troubleshoot automation failures within Airtable and related platforms, ensuring issues are promptly resolved.

Data Integrity:

Track and respond to data cleanliness alerts, taking corrective action to maintain high-quality data standards.

System Maintenance:

Perform ongoing cleanup of unused or outdated ecosystem elements (tables, automations, fields, etc.) to improve efficiency.

Process Governance:

Maintain and update process maps to ensure system documentation remains current and accurate.

Operational Support:

Serve as a point of contact for internal users requiring support with sales systems and processes.

Reporting and Monitoring:

Regularly review system logs, usage patterns, and data flows to identify opportunities for efficiency improvements.

What You'll Need

Expertise with

Airtable . This includes deep understanding of the Airtable product suite, including automation setup and troubleshooting, syncs, interfaces, extensions, etc. Proficiency with developer tools a plus, but not required.

Experience in

customer or user support , ideally within media operations environment.

Strong attention to detail and ability to maintain accuracy across multiple systems.

Excellent written and verbal communication skills.

Ability to work independently while maintaining alignment with team-wide processes and governance standards.

Familiarity with

data management principles

and best practices.

What You'll Bring

Respect for others and a strong belief that others should do this in return

Full proficiency and understanding of job function

Ability to work independently with minimal guidance

In-depth knowledge of key business drivers and how this impacts your team

Experience in team and project management for mid-sized projects

Ability to recognize and mitigate risk

Confidence to solve complex problems using multiple sources of information

Growth mindset and desire for continued knowledge sharing and learning

Understanding of impact of your own decisions

Ability to identify new opportunities for continued improvement across business

Comfort acting as a trusted advisor for colleagues with less experience

Ability to manage complex and confidential information and to influence others to build consensus across all levels

Compensation
Salary: $66,300 - $72,000

Location
New York, NY: 125 West 55th Street, 10019

Position Type
Regular

Time Type
Full time

Pay Type
Salaried

Benefits

Employer-sponsored medical, dental and vision with a variety of coverage options

Company-provided and supplemental life insurance

Paid vacation and sick time

Paid company holidays

A Spirit day to encourage and allow employees to more easily volunteer in their community

A 401K plan

Employee Assistance Program (EAP) at no cost—services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving

A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

Equal Opportunity Employer
The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Non-Compete
Non-Compete will be required for certain positions and as allowed by law.

E-Verify
Our organization participates in E-Verify.

#J-18808-Ljbffr