Account Manager

SolComms, an award-winning integrated communications agency for startups and scale-ups at the intersection of corporate and consumer communications, is seeking an Account Manager to join its growing Consumer/Lifestyle division.

In this role, you'll serve as a client counselor, team leader, and agency ambassador, owning accounts end-to-end while helping shape the future of our agency. Here's what you'll do:

Administrative Tasks

Ensure all workflow completed by junior team members is up to agency standards

Consistently flag timely and relevant newsjack opportunities; take the lead in acting on these rapidly

Strategy Development

Partner with VPs/Directors/Senior Account Managers to lead the development of strategies; motivate junior team members to be active participants in strategy development

Anticipate account needs and identify opportunities for strategic moments - from day-to-day creative pitch ideation, to larger-scale campaigns and activations

Guide junior team members through the ideation of big-picture ideas, offering insight into what makes a campaign successful

Actively present big ideas to Directors and clients

Prompt and lead agency brainstorms and internals

Corporate Communications

Be the point of contact, leading clients through difficult-to-navigate circumstances

Demonstrate a strong understanding of each client’s industry landscape; solidify yourself as an expert in each space and offer POVs on how to stay ahead of the competition

Lead executive messaging development and sessions with clients

Identify and consistently land thought leadership and founder placements for clients

Review Speaker’s Bureau and Conference applications drafted by AEs

Events & Partnerships

Be the first line of defense and troubleshoot any on-event issues

Conceptualize events from start to finish and own media updates/communication

Be on-site for event setup and execution

Lead client communications on-site

Attend and lead destination press trips

Finalize event recaps, invite lists, inclusive of media, influencers, tastemakers, etc., dependent on industry

Serve as a partnership lead in all calls, email correspondence, and strategy

Media Relations

Serve as the pinch hitter for your teams - jumping in to quickly deliver press and results when needed

Be an agency resource, leveraging media relationships across teams as neededIdentify opportunities to create news when there is no news for clients

Consistently refine media relations strategy, ensuring the team is delivering smart, on-trend pitches that are translating into opportunities

Mentor junior team members on media relations, walking through list building and pitch writing, and next steps

Leading key media announcements, managing up and down to ensure each news moment is a success

Continue refining mastery of media landscape, landing a mix of digital, broadcast, podcast, newsletter, and more

Draft complex media materials, inclusive of press releases, OpEds, LinkedIn content, and more

Client Communications

Serve as the day-to-day client lead, jumping into timely requests, building relationships with key client team members, and solidifying yourself as a go-to for the account

Demonstrate strong stewardship of client communications by tactfully navigating client requests; serve as an advocate for junior team members

Anticipate client needs, delivering on requests before they’re asked

Confidently lead the majority of client calls

Mentorship

Directly manage Junior Account Executives and Account Executives; responsible for their growth at the agency and serving as a resource and guide for their future

Lead weekly meetings with your direct reports

Continue to be a sounding board for junior team members; offer advice and counsel to help improve their workflows

Agency Growth

Participate in new business; joining discovery calls and supporting in the development of pitches.

Here's what you'll get:

Salary range: $75-90k

Annual bonuses; monthly commissions for new business you sign

Healthcare, dental, and vision coverage

Unlimited PTO

Hybrid work schedule (Monday - Thursday: in office, Friday: work from anywhere)

Year round Summer Fridays

Mentorship: we firmly believe in the importance of taking time to connect outside of daily tasks to help build and grow our team - both personally and professionally. That's why we emphasize mentorship - ensuring all employees have a direct line to senior leadership to learn and grow

Strong Culture: we're a tight-knit, collaborative team that works hard and likes to have a good time. From workout classes to happy hours and more, we'll plan something for everyone on a monthly basis

We're a Latino and queer-owned agency - diversity is a priority in how we build and grow. We strongly encourage folks of all backgrounds to apply.

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