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Senior Account Manager

John Wiley & Sons, Inc. · New York, NY, USA ·

Job type:
Full Time

Managing a portfolio of Clinical Outcome Assessment (COA) Solutions accounts, the full-time Senior Account Manager will handle the complete deal cycle, including licensing, renewals, and customer relationship management, while working remotely.

Key responsibilities

Manage the full deal cycle for COA licensing and solutions accounts, from initial inquiry to closing

Develop and maintain customer relationships across pharmaceutical, CRO, and academic sponsor accounts

Maintain accurate pipeline and deal data in Salesforce, providing regular reporting on deal activity and customer feedback

Required qualifications

Bachelor's degree or equivalent professional experience

3+ years in licensing, sales, or account management, preferably in publishing or life sciences

Experience managing a deal pipeline and working to revenue targets

Strong customer relationship management skills

Proficient with Salesforce or equivalent CRM

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