Scribd, Inc. is seeking a Customer Experience Architect based in San Francisco. The role involves designing and optimizing the self-service journey across various platforms. Candidates should have experience in collaborating with cross-functional teams and managing customer-facing help centers.
Required qualifications include a Bachelor's degree or equivalent experience and strong writing skills. Benefits include flexible work models and comprehensive health coverage.
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Self-Service Content Strategist & CX Architect
Scribd · San Francisco, CA, USA ·
- Job type:
- Full Time
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