Live Operations Producer

Job Description
An employer is seeking a Live Operations Producer in Studio City, CA.

The individual will be part of the PMO team and will be responsible for working on technology teams delivering projects to enable and support business priorities in a live operations environment.

The candidate will operate in a matrix environment managing projects that include resources from cross‑functional teams and guiding them through processes that most effectively deliver IT solutions.

The Project Manager will be directly accountable for the project's results. Key responsibilities include leading all aspects of Agile Project Management.

The candidate must have strong leadership skills, and the ability to manage multiple assignments across the organization following project management principles.

The role requires strong communication and relationship management skills to effectively deal with business sponsors and executives and sometimes conflicting sets of priorities and requirements.

Proven strong problem‑solving skills are a necessity.

As a member of the client’s organization, you will be working hand in hand with a high‑performance team delivering results that directly impact the bottom line. Role and responsibilities include producing process improvements and recommendations on managing digital projects.

This resource must have experience in managing project tasks, deadlines, presentations and status reports.

Responsibilities

Establishing and maintaining a schedule with Product Manager(s), identifying key milestones/dates and deliverables

Tracking to milestones and reporting on status and issues, escalating as needed

Managing vendor and multiple internal teams on different work streams, syncing with them on a regular basis to track progress towards milestones

Identifying dependencies and establishing plans to mitigate risks

Monitoring and holding the teams accountable to processes

Monitoring the backlog and ensuring stories meet the team’s Definition of Ready (DoR) prior to development beginning

Reviewing and securing approvals by stakeholders at major milestones

Scheduling and leading project meetings, distributing meetings notes afterwards

Managing project documentation and repositories

Skills & Requirements

4+ more years of experience in a Producer or Project Manager role directly involved with managing and delivering technology projects

Experience project managing consumer-facing mobile app projects with a live operations support component

Experience managing vendors

Excellent in-depth knowledge of Agile processes based on hands‑on, proven experience

Excellent oral and written communications. Demonstrated ability to manage, assess and communicate project health using qualitative and quantitative measures with all levels of business and technology in one‑on‑one, small and large group settings

Experience in organizing and creating project workflows, diagrams, timelines, etc.

Experience with project management software – Jira or Confluence, Smartsheets – Digital Distribution and Entertainment industry experience a plus

Industry experience in Broadcasting, New/Interactive Media

Technical background a plus

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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