Customer Experience Advocate at Beacon Hill Staffing Group, LLC in FRANKLIN, Ten

Customer Experience Advocate

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing.
Details

Title:

Customer Experience Advocate Home Services

Location:

Franklin TN

Pay Rate:

$20

Type:

Contract to hire

Hours:

Schedules between 6am-8pm CT

Note:

Hybrid/Onsite This will be 100% onsite while training. After 2-3 months you will have the opportunity to work from home 2 days a week. 3 openings
Requirements:

Customer Experience Advocate

Excellent phone etiquette and excellent verbal, written, and interpersonal skills

Computer skills (MS Teams, MS Outlook, Internet and Intranet navigation, Web-based platforms.) Outgoing personality
Responsibilities:

Customer Experience Advocate

Ensures all external and internal customers receive a concierge level of customer service

Serves as a representative of high professionalism to all external customers. Engage with high value client to schedule service-calls accurately, and efficiently. Must be able to work with minimum supervision and possess strong collaboration and organizational skills with mindfulness to detail. Position requires use of computers, telephones, and other office equipment. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.