Digital Experience Assistant

Title
Digital Experience Assistant

Salary Range
The anticipated base salary range for this position is $27 to $29 hourly. Exact salary depends on several factors such as experience, skills, and budget.

What You’ll Be Responsible For
We’re looking for an exceptionally organized, highly collaborative team member who thrives in an agile, fast-paced environment. The Digital Experience Assistant provides day-to-day support across the Vince.com ecommerce business, with a primary focus on product lifecycle management and digital product roadmap execution. This role supports execution across product setup, promotions and digital product implementation to ensure a brand-aligned and seamless user experience.

This role partners closely with the Digital Experience Assistant and Digital Product Associate, along with cross‑functional teams to ensure seamless site operations, engaging customer journeys, and strong execution of launches, promotions, and ongoing site activities.

Digital Experience

Help manage Vince’s product catalog in Salesforce Commerce Cloud across eCommerce and outlet

Support the entire product lifecycle from initial set up, to markdowns and site clean ups

Support client services with product-related inquiries and overall product maintenance

Manage relationships with key cross-functional partners to receive product information such as imagery, copy, and pricing in a timely manner and resolve product set-up issues

Support digital merchandising

Assist with QA for promotions and site enhancements

Execute site search optimization techniques

Continually assess Vince’s digital experience and provide recommendations on that could be improved (in terms of brand expression, customer experience, sales drivers)

Digital Product

Support the Digital Product Associate in executing the product roadmap for site experience

Assist in writing clear product requirements, user stories, and acceptance criteria for new features, fixes and optimizations

Support in tracking, testing, and validating feature releases to ensure quality and expected functionality

Support in testing and implementing A/B tests to validate user experiences before implementing broader rollouts

Assist in search engine optimization (SEO) efforts, including crafting page headers, meta descriptions, and supporting keyword and phrase tracking to improve content visibility and performance.

Collaborate with cross-functional partners such as Site Experience, Creative, Marketing, and Technology teams to gather, review, and prioritize requirements to ensure transparency, alignment, and timely delivery of roadmap initiatives

Qualifications/Experience

Bachelor’s Degree in related-field

At least one year of E-commerce experience, Salesforce Commerce Cloud Experience preferred; experience with Jira, or Adobe Analytics is a plus

Extremely detail-oriented with excellent project and time-management skills

Agile and ability to adapt to change quickly, with an ability to balance multiple initiatives and prioritize effectively in a fast-paced environment

Computer proficiency with MS Office: Outlook, Excel, Word, PowerPoint

Ability to communicate effectively and collaborate with several cross-functional teams

Deep interest in the digital space and understanding trends and innovations

Benefits At Vince

Robust healthcare options for medical, dental, vision, flexible spending, and health savings account with employer funding

401(k) with employer match

Generous paid time off plans for vacation, sick, and personal, volunteer time, as well as company holidays

Hybrid and flexible work options available for roles that can be done remotely

Clothing allowance & merchandise discounts

$400 annual gym reimbursement

Monthly data/phone stipend for eligible roles

Mental health support tools and telehealth psychology and psychiatry

Family and caregiving benefits including a competitive paid parental leave program as well as supplemental infertility coverage

Life, accidental death & dismemberment, short-term disability, and long-term disability insurance

Supplemental hospital indemnity, specified disease, and accident coverage

Pre-tax commuter benefits including transit and parking

Discounted pet, home & auto, and legal insurance

V Opco, LLC is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, national origin, disability, genetic information, age, or military or veteran status or any other status protected by applicable federal, state or local law. V Opco, LLC also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.

#J-18808-Ljbffr