Associate Regional Director, Field Sales - Southwest

Associate Regional Director, Field Sales - Southwest
Join to apply for the Associate Regional Director, Field Sales - Southwest role at The RealReal

About The Role
The Associate Regional Director will manage a growing team of Group Managers and will be responsible for driving product acquisition by managing the company’s existing consignor base. You are dedicated to your team's success and will work with your managers to increase product acquisition to hit monthly sales quotas. Must possess the ability to analyze reports, uncover areas of improvement, coach, hold managers accountable to their team’s performance, develop innovative solutions, and implement the strategies to ensure the team is performing at a high level.

What You Get To Do Everyday

Develops and implements sales strategy to achieve monthly sales goals

Manage day to day activities of Group Managers and hold them accountable to their team’s performance

Direct and assist in securing luxury products from discerning clientele to meet monthly goals

Coach and align team on expectations to set clear and consistent performance behaviors

Directs staffing, training, and performance evaluations to ensure sales quotas are achieved

Train / develop strong leaders who can consistently drive performance from their sales teams

Handle escalated consignor / PR issues

Represents company at events to promote consignment service

Recommends budget, expenditures, and appropriations for prospecting and sales efforts in partnership with Regional Director

Interview, hire, and train employees by planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

What You Bring To The Role
Minimum Requirements

INTERNAL CANDIDATES: 2 years in Group Manager role; based in West

EXTERNAL CANDIDATES: Must live in Orange County, CA

4+ years of sales management experience

Experienced in leading large teams and managing leaders with a history of exceeding goals

Strong communication and presentation skills with the ability to articulate a vision, strategy or idea clearly to the team and clients

A passion for sales & driving sales results, combined with a passion for team development and leadership

Experienced in working at both strategic and tactical levels. Possess the ability to pull/analyze reports, identify areas of improvement, develop strategies, and implement

Strong customer service skills; possess the ability to manage difficult or emotional customer situations; establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs

Ability to draw actionable insights from data sets

Seasoned in performance coaching; setting goals and objectives; gives constructive feedback; motivates for increased results; recognizes contributions; encourages training and development

Strong Business acumen with the ability to display orientation to profitability, demonstrates knowledge of market and competition, and aligns work with strategic goals

Ability to respond / support escalated consignor / PR issues

Ability to effectively present information to senior leadership

Ability to travel 25%

Preferred Requirements

Experience with Salesforce highly preferred

Education in Business Administration or a related field

Compensation, Benefits, + Perks

Employee Stock Purchase Plan

401K with Company Match

Medical, Dental & Vision Insurance

Paid Parental Leave

9 Paid Company Holidays

Flexible Time Off (With Manager Approval)

Find out more about our Benefits here.

The expected salary range for this role is $136,257.00-$159,365.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in‑house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in‑home pickup, drop‑off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Seniority Level

Director

Employment Type

Full‑time

Job Function

Sales, Business Development, and Customer Service

Industries

Retail, Retail Apparel and Fashion, and Retail Luxury Goods and Jewelry

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