Audiovisual Platform and Meeting Specialist

Summary NIST is seeking a Lead Technical Authority and an architect for NCCoE's video collaboration ecosystem. Responsibilities include directing the secure integration of Teams, Zoom, and Google Meet. Managing Teams-certified hardware lifecycles, configuration profiles, and interoperability. Spearheading R&D for AI-driven platform components. Serving as primary technical liaison for A&A processes, ensuring NIST and federal compliance. Overseeing training and knowledge bases for staff. Responsibilities Working as an Audiovisual Platform and Meeting Specialist, you will: Provide video meeting hardware endpoint support, software support, and real-time in-person support of video meeting solutions. Maintain, troubleshoot, and configure video conferencing hardware for Microsoft Teams, Zoom, and Google Meet. Install and integrate Microsoft Teams-certified hardware in support of hybrid and in-person meetings held by a cybersecurity applied research center. Evaluate new software, hardware, and platform components that support video meetings requested by a cybersecurity applied research center. Requirements Conditions of Employment Qualifications This notice is issued under direct-hire authority to recruit new talent to occupations for which NIST has a severe shortage of candidates. Applicants must have one year (52 weeks) of specialized experience equivalent to at least the GS-12 level (ZP-III at NIST). Specialized experience is defined as: Configuring and installing Microsoft Teams-certified audiovisual conferencing equipment. Designing room systems and integrating them with Microsoft 365, Microsoft Teams, and Zoom. Diagnosing software, hardware, and network deficiencies reported by video meeting participants. Providing training and documentation on room features. Establishing a monitoring system for conference rooms to proactively triage network and video issues. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The qualification requirements in this vacancy announcement are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook. If requesting reconsideration of your qualification determination, please refer to the following site: Applicant Reconsideration Education Qualifications are based upon meeting specialized experience only. Education cannot be used to qualify for this position. Additional Information This position is covered under NIST's Alternative Personnel Management System (APMS), a pay-for-performance system with excellent HR flexibilities to help NIST recruit and retain top talent. Learn more about the APMS here! We may share your application package with other selecting officials. Additional selections may be made through this vacancy. Click all links in this vacancy announcement to view additional information or instructions. You MUST select at least ONE ELIGIBILITY to be considered for this position. All documents submitted for this announcement must be legible to make qualification or eligibility determinations. A probationary period may be required. NIST strives to build a flexible and encouraging work environment to bring out the best in our employees. To help our employees balance responsibilities at home and at work, NIST offers a variety of work-life flexibilities. For more information, please visit our Careers website.