We are seeking a highly skilled and motivated Post Tech Support professional to join our dynamic team in a fast-paced live broadcast news environment. This role is critical in supporting editorial operations, maintaining post-production systems, and ensuring seamless workflow across multiple platforms and teams.
What You’ll Do
Manage deletions and organization of projects, folders, master clips, and other file types in a live production environment
Provide front-line technical support to editors and editorial staff
Troubleshoot and resolve technical issues in collaboration with editors, engineers, and other stakeholders
Test and validate new workflows and applications prior to deployment
Monitor post-production systems to ensure optimal performance
Perform routine maintenance tasks and system checks
Collect and compile data for reporting purposes
Execute archive and restore functions
Ingest camera files and download external media into production servers
Manage user accounts and onboard users for Avid systems, Frame IO, Mediashuttle, Latakoo, Vantage, and other third-party applications
Create and maintain workflow documentation and SOPs; train users on all relevant systems
Act as liaison between Editors, Editorial, Engineering, Graphics, Acquisitions, Control Room Operations, and NOC/MOC teams
Qualifications
What You Must Have
Minimum 3 years of experience in a live broadcast news environment
Proven experience working in a network-shared environment
Strong understanding of post-production workflows and environments
Proficiency with Avid Media Composer, Interplay Access, Media Central Cloud UX, and file transfer applications
Familiarity with other NLEs, MAMs, Windows, macOS, and related applications
Solid knowledge of various media file formats
Ability to work a hybrid schedule and respond to urgent needs 24/7/365
Flexibility to adapt to last-minute schedule changes
What Would Make You a Stand-out
Associate’s or Bachelor’s degree in a related field
Highly organized and detail-oriented
Ability to perform under pressure in a fast-paced, live news environment
Quick thinker with strong problem-solving skills and a proactive approach to escalation
Team-oriented with excellent communication and interpersonal skills
Positive, forward-thinking attitude with a willingness to explore new workflows and technologies
Self-motivated and ambitious with a passion for continuous improvement
Additional Information
This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
This position is eligible for company-sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.
Salary: $109,200- $118,300 ($60-$65/hr)
Equal Employment Opportunity
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.
Although you'll be hired as an NBCU employee, your employment and the responsibilities associated with this job likely will transition to Versant in the future. By joining at this pivotal time, you'll be a part of this exciting company as it takes shape.
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Live Broadcast Post Tech Specialist
NBCUniversal · Englewood Cliffs, NJ, USA ·
- Pay:
- $60-$65/hr
- Job type:
- Full Time