Account Manager

Overview
Company Name: Tube Supply

Title of Position: Account Manager

Position Type: Full-Time; Non-Remote

Location: Moore, OK

Responsibilities
Description of Responsibilities:

Serve as the primary contact for assigned accounts, addressing inquiries, resolving issues, and ensuring high levels of customer satisfaction

Drive sales growth by understanding customer needs, proposing tailored solutions, and promoting Tube Supply’s products and services

Oversee order processing from initiation to delivery, including managing inventory levels, tracking shipments, and troubleshooting any issues that arise

Collaborate with internal departments such as Supply Chain, Operations, and Quality to ensure inventory availability and service delivery

Visit customer sites to align with business needs

Develop annual business plans for assigned accounts, collaborating with management for appropriate alignment and integration of company goals

Approve MTR’s to customer specifications

Obtain quotes from vendors, manage relationships and ensure timely response and service quality

Assist management and Quality Control with customer Non-Conformances (NCRs)

Maintain accurate records of sales, orders, and customer interactions

Provide regular updates regarding account performance and market trends

Adhere to all HSE, QMS, and corporate policies

Qualifications
Required Skills and Experience:

Minimum 2 years of experience in Sales or Sales Support role

Minimum 2 years of experience with reading and understanding Mill Test reports and Customer Specifications

High level communication, computer, and document processing skills

Excellent critical thinking ability

High level attention to detail

Able to plan, prioritize, and multi-task

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