Marketing & Communications Specialist

Marketing & Communications Specialist

Marketing & Communications Specialist
R&R Insurance Services is seeking a Marketing & Communications Specialist to support our Commercial Lines practice in Waukesha. This role blends campaign strategy, digital communications, content development, branding, and sales support, while helping strengthen the R&R brand across the agency.
Responsibilities include:
Coordinate marketing campaigns and communications, including CRM initiatives, producer communications, seminar invitations, direct mail, and sales collateral
Support Commercial Sales Executives and business development efforts through targeted campaigns, prospect engagement initiatives, and sales enablement strategies
Manage proposal and RFP response processes, including content libraries, presentations, marketing materials, and sales resources
Maintain CRM data, track campaign performance metrics, and support producers in optimizing CRM tools and prospecting workflows
Create and deploy external communication campaigns, including newsletters, email marketing, event promotions, and sales outreach initiatives
Support website content updates, blog management, and SEO-focused initiatives
Develop social media content and marketing materials aligned with the R&R brand
Produce, edit, and publish video and multimedia content
Write and proofread marketing copy for emails, articles, presentations, proposals, and promotional materials
Coordinate sales promotions, trade shows, client events, and special events
Partner with Commercial Lines and Corporate Marketing teams on agency-wide initiatives, brand awareness efforts, and strategic communication projects
What You'll Bring:
We're looking for a motivated, organized, and creative professional who is comfortable balancing strategy with execution. Here's what will help you thrive in this role:
3–5 years of professional marketing, communications, business development, or sales support experience; Commercial Lines insurance agency or brokerage experience highly preferred
Understanding of commercial insurance products, brokerage operations, and sales processes preferred
Experience with CRM platforms, CMS tools, email marketing systems, and Microsoft Office
Proficiency with Canva and Adobe Creative Suite tools such as Premiere Pro, Illustrator, Photoshop, and InDesign
Knowledge of SEO, email campaigns, social media strategy, and digital engagement best practices
Strong written and verbal communication skills, with the ability to create polished, professional content
Ability to manage multiple projects, deadlines, and competing priorities in a fast-paced environment
Strong proofreading, editing, and project coordination skills
Bachelor's degree in Marketing, Communications, Business, or a related field preferred
Why Join R&R?
At R&R, we believe great people build great organizations. For more than 50 years, we've built a culture centered on growth, collaboration, innovation, and long-term success. Here's what sets us apart:
One of the largest independently owned insurance agencies in the Midwest
Family-led and fiercely independent since 1975
A collaborative, team-oriented environment where your ideas are valued
Opportunities for professional development and long-term career growth
Competitive compensation and comprehensive benefits package
37.5-hour work weeks and Flex Fridays
Modern office environment with strong technology and marketing support
A culture that values creativity, accountability, customer focus, and continuous improvement
About R&R Insurance
R&R Insurance is proudly family-led, Midwest-rooted, and driven by a mission to deliver peace of mind through service, integrity, and expertise. Our award-winning team continues to grow because of our commitment to clients—and to one another. Join the Knowledge Broker Team and bring your creativity, strategic thinking, and commercial insurance expertise together to help drive growth across R&R.
Equal Opportunity Employer
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