Public Information Specialist I - Phone Bank

A governmental organization in Houston seeks a Customer Service Specialist I to provide general services information and resolve customer issues. Responsibilities include answering phone inquiries, managing complaints, and operating within various computer systems. Candidates must have a high school diploma and two years of related work experience. The role demands professionalism, courtesy, and the ability to handle stressful situations. This is a full-time position offering the opportunity to engage with the community in a supportive environment.
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