Assistant Manager- University Station, Westwood, MA.

About the Role

As Assistant Manager, you support the customer experience and shape a strong store culture for associates.
You will nurture relationships with customers and associates, model brand behaviors, coach associates, and contribute to an inclusive environment.
Responsibilities

Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
Create an inclusive store environment for associates where everyone feels welcome and engaged.
Use technology to provide customers with a seamless omnichannel shopping experience.
Support the Store Manager in recruiting, hiring, and developing talent.
Use tools and reporting to drive operational excellence and financial discipline.
Build productive relationships by listening, sharing ideas, and supporting the team.
Qualifications

1+ year retail management experience (preferred).
Hospitality mindset when connecting with customers and associates.
Technology proficient and able to operate a point-of-sale system.
Strong business acumen and ability to implement action plans to drive results.
Takes initiative in making thoughtful decisions.
Benefits

Medical, dental, and vision insurance.
401(k) plan.
Paid time off & holidays.
Opportunities for monthly bonuses.
Merchandise discounts and eligibility for discounts at sister brands.
Professional development and opportunities for advancement across our brands.
Community impact through philanthropic partnerships.
Location: Store 2278-University Station-ANN-Westwood, MA 02090
Position Type: Regular/Full time
Pay Range: $19.00 - $23.75 USD per hour
Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity or any other category protected by applicable law.
The Company will provide reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position or to participate in the application process, please contact myHRSupport@knitwellgroup.com.

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