Account Executive 3, Enterprise Direct Sales

Job Summary

Responsible for the sale of Comcast Commercial Internet, Video and Voice based services to mid‑size and large businesses. Works as part of a team to drive sales using an array of prospecting activities and cultivation of relationships with institutions in designated territories. Designs and delivers live sales presentations to prospective clients, develops relationships with individual businesses and the community and positions the Comcast brand as a key component of the sales strategy, in keeping with Comcast's touchstones.
Core Responsibilities

Creates and delivers face‑to‑face sales presentations that demonstrate knowledge of the latest Comcast products and services. Sells to exceed departmental financial and unit targets, staying abreast of competitive landscape and emerging technologies to position Comcast Business Services in the marketplace.
Develops sales territory, including cultivation of local partnerships and organizational affiliations. Actively generates new leads with targeted businesses through prospecting activities such as cold calling, canvassing, customer referrals and partner relationships. Actively promotes the Comcast brand within territory.
Retains customer base by delivering on the Comcast Credo, ensuring a superior customer experience. Builds and maintains customer relationships to drive retention; works with internal teams to ensure service levels that meet and exceed customer expectations.
Maintains accurate and quality sales records and prepares sales and activity reports.
Attends out‑of‑office customer meetings regularly and demonstrates excellent verbal and written communication, presentation, persuasion, and negotiation skills.
Demonstrates proficiency in Network Design, MAN technologies & designs (DSx, OC‑x, WDM, Ethernet), Internet technologies, Voice Network Technologies (VoIP), Data Networking Technologies (LAN, MAN, WAN, VPN), networking protocols (Layers 1‑3), Customer Premise Equipment, Business Continuity/Disaster Recovery, and E‑rate Contracting Processes.
Exercises independent judgment and discretion in matters of significance.
Maintains punctual attendance. Must be able to work nights, weekends, variable schedules, and overtime as necessary.
Performs other duties as assigned.
Employees at All Levels Are Expected To:

Understand our Operating Principles and use them as guidelines.
Own the customer experience – think and act in ways that put customers first, provide seamless digital options at every touchpoint, and turn them into promoters.
Know the products deeply – be enthusiastic learners, users and advocates of our technology and services.
Win as a team – collaborate and be open to new ideas.
Support the Net Promoter System – provide feedback and help elevate opportunities to improve customer satisfaction.
Drive results and growth.
Support a culture of inclusion in all work.
Act with integrity for employees, customers, investors and communities.
Skills

Sales
Communication
Customer Service
Base Pay and Compensation

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees. Sales positions may be eligible for a Commission under an applicable plan; non‑sales positions may be eligible for a Bonus. Comcast also offers best‑in‑class benefits to eligible employees, including options, expert guidance and tools to support employees physically, financially and emotionally. For full details visit our compensation and benefits summary.
Education

Bachelor's Degree
While possessing the stated degree is preferred, Comcast may also consider applicants who hold a combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience

5–7 Years
Disclaimer

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

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