Program Coordinator – Compensation, Benefits, and Leaves

Program Coordinator – Compensation, Benefits, and Leaves
Starting Date:

Immediately

Job Description
Classification:

Admin/Prof

Exemption Status/Test:

Exempt/Administrative

Job Grade:

6

Department:

Human Resources

Reports To:

Department Director

Job Goal:

The Program Coordinator – Compensation, Benefits, and Leaves coordinates and administers Region 4’s employee compensation, benefits, leave, and related employee programs to ensure compliance, operational efficiency, and exceptional customer service. This position serves as a trusted resource for employees and leadership by providing guidance, managing complex benefits and leave processes, analyzing data and trends, and recommending improvements that enhance employee well‑being, support informed decision‑making, and advance Region 4’s strategic goals.

Qualifications
Education

Bachelor’s Degree

Certification/Licensure

Completion of specialized certification or training in Family Medical Leave administration

Experience

Five years of experience coordinating, administering, and managing compensation

Five years of experience coordinating, administering, and managing benefits

Five years of experience coordinating, administering, and managing leave

Experience presenting information to large groups and individuals

Experience working with third‑party administrators

Experience collecting, reviewing, and analyzing data

Special Knowledge and Skills

High level of interpersonal skills needed to handle sensitive and confidential situations and documentation

Ability to maintain a high level of confidentiality

Proficiency in Microsoft Office Suite; experience with HRIS and benefits systems

Meticulous attention to detail in entering data, completing reports, composing, typing, and proofing materials

Thorough knowledge of all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including the ACA, ERISA, COBRA, FMLA, ADA, Section 125, workers’ compensation, Medicare, OBRA, Social Security and DOL requirements

Extensive knowledge of the leave requirements and other legal protections afforded by the FMLA, ADA, and other applicable laws

Ability to manage and organize several complex projects simultaneously while working under pressure to meet deadlines

Excellent verbal and written communication skills with the ability to clearly and concisely articulate ideas and concepts

Ability to interpret, analyze, and compare data for continuous improvement

Self‑motivated and committed to following through

Ability to make recommendations to effectively resolve problems or issues by using judgment that is consistent with standards, policies, regulations, and employment law

Customer service‑oriented

Preferred Qualifications

Master’s degree in business with a concentration in human resources or human capital management systems

Experience working with eFinance System

Experience in an education or public sector entity

Experience planning and delivering training to employees and/or adult learners

SHRM Certified Professional (SHRM‑CP) or Professional in Human Resources (PHR) from HRCI certification

Major Responsibilities
Compensation Administration

Complete salary calculations for new hires

Ensure compensation data for internal transfers and promotions are entered correctly in the payroll system

Ensure accurate and timely processing of payroll updates for new hires and terminations, along with changes to pay rates

Facilitate accurate and timely delivery of employer contributions and employee payroll deductions to carriers, plan administrators, or other appropriate service providers

Benefits Administration

Administer all employee benefits programs

Coordinate daily benefits processing, including completing enrollments, terminations, changes, beneficiaries, disability, accident and death claims, distributions, and loans

Respond to and resolve all employee benefit inquiries quickly, courteously, and equitably, serving as a liaison between employees and service providers

Develop, schedule, and facilitate benefits enrollment meetings in coordination with a third‑party administrator and service providers

Research and analyze benefit plans, programs, policies, and data to make recommendations for improvements to the HR Director and Center leadership

Serve as the primary contact for benefits plan vendors and third‑party administrators

Ensure all benefit enrollment deductions and changes are entered appropriately in the payroll system

Ensure the accuracy of all benefits enrollments to provide vendors with accurate eligibility information

Document and maintain administrative procedures for assigned benefits and leave processes

Monitor pre‑tax savings accounts and various annuities to ensure compliance with federal contribution limits and employee deduction choices

Proactively solicit employee feedback through the facilitation of annual satisfaction surveys on benefits and wellness programs, offerings, and services

Analyze current benefits, evaluating the use, services, coverage, effectiveness, cost, plan experience, and trends in benefits programs

Analyze complex benefits information. Forecast trends and assist with future benefits designs and recommendations to leadership

Collaborate with the third‑party administrator on the design and distribution of materials for benefits orientations, open enrollment, and summary plan descriptions

Maintain benefits information on the website, intranet, benefits enrollment system (records), and employee handbook

Process and monitor claim information for disability and death claims

Facilitate the continued development of digital benefit information

Coordinate, plan, and facilitate employee wellness initiatives, committee, and programs for employees

Employee Leave Administration

Maintain up‑to‑date knowledge of all applicable leave and accommodation laws, including the FMLA, ADA, and state and local regulations, and effectively interpret their implications as they relate to leaves of absence and disability accommodations

Administer the FMLA and TDL leave process from initial notice through return to work, including eligibility determination, documentation, medical certification, tracking leave usage, and ensuring timely follow‑up on required paperwork and communications with employees and supervisors

Maintain reasonable communication with employees on leave to facilitate a smooth and timely return to work; facilitate communication between employees and their managers during leave within reason

Advise managers and employees on the interaction of leave laws with paid time off, workers compensation, and short‑term and long‑term disability benefits

Coordinate and manage Workers’ Compensation claims with the third‑party administrator, including assisting injured employees and ensuring timely follow‑up, documentation, and communication with employees, supervisors, and internal stakeholders

Maintain effective communication with employees on leave to support a smooth and timely return to work, and facilitate coordination of all leave requests, including accommodation requests under the ADA, between employees and management as appropriate

Draft and/or recommend revisions to company leave policies to ensure compliance with federal, state, and local laws and regulations

Maintain complete, accurate, and confidential records of leave and accommodation requests in accordance with legal requirements and best practices

Assist injured employees and follow up with appropriate Workers’ Compensation materials and documentation, and feedback to the employee, supervisor, TASB, and the Business Office for payroll purposes

Administer allocated leave to leave banks for all new employees

Database and Records Management

Submit digitally required state reports for new hires according to established deadlines

Administer and ensure receipt and accuracy of employment‑related documents

Verify new employee membership in the state retirement system

Review, maintain, and update employee service records

Post all employee demographic changes to the Region 4 finance system and update in benefits enrollment platform

Evaluate and revise internal processes to reduce costs and increase efficiency

Cross‑train in all human resource functional areas

Maintain employee intranet content in all areas of responsibility

Assist the HR Director as needed with employment processes including but not limited to employment applications, coordinating interviews, completing reference checks, and conducting exit interviews

Update job knowledge by proactively seeking out and participating in educational opportunities, reading professional publications; maintaining professional networks; and participating in professional organizations

Perform other related duties as assigned

Supervision/Personnel Management
None

Physical Demands / Environmental / Mental Demands
Frequent use of standard office equipment; prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting; repetitive hand motions (keyboarding and use of a mouse); occasional light lifting and carrying (less than 20 pounds); may work prolonged and irregular hours; occasional statewide travel; work with frequent interruptions; maintain emotional control under pressure.

Job Details
Job ID:

5775937

Application Deadline:

Posted until filled

Position Type:

Full‑Time

Salary:

$102,075 to $120,090 per year

Job Categories:

Administration > Human Resources

Citizenship, residency or work visa required.

#J-18808-Ljbffr