SMB Senior Account Executive, Comcast Business (Fairbanks)

Job Summary Sell Comcast Internet, Data, Video and Voice services to small and mid-size businesses focusing mainly on advanced communications solutions including PRI, Hosted PBX, and multi‑location opportunities. As part of the sales process, create and deliver face‑to‑face sales presentations that demonstrate knowledge of the latest Comcast products and services. Promote the sale of bundled products to ensure the optimal solution for the customer. Sell with the goal of exceeding departmental financial and unit targets while staying abreast of the competitive landscape and emerging technologies.
Core Responsibilities Develop territory, including local business partnerships, organizational affiliations, and local enhancement of Comcast positioning and brand.
Maintain quality sales records and prepare sales and activity reports as required.
Ensure customer satisfaction and support a positive impression of the Comcast Experience.
Acquire new customers for Comcast Commercial Internet, Video, and Voice services.
Generate new leads through prospecting activities such as cold calling, canvassing, customer referrals, and partner relationships.
Focus on advanced communications solutions including PRI, Hosted PBX, and multi‑location opportunities.
Identify improvement areas through a consultative process that enhances prospects’ communication effectiveness.
Effectively manage a high‑activity territory and comprehensive business plan.
Collaborate with technical, customer service, and related support staff to ensure end‑to‑end customer sales and satisfaction, driving new revenue growth.
Consistently maintain a pipeline of qualified prospects that achieves monthly quota performance and above.
Remain knowledgeable of Comcast products and services to facilitate sales efforts.
Achieve and exceed assigned sales and business quality objectives.
Adhere to all company standards, professionalism, punctuality, and consistent attendance.
Perform other duties and responsibilities as assigned.
Employee Expectations Understand and apply Comcast’s Operating Principles as guidelines for your job.
Own the customer experience—think and act in ways that put customers first, providing seamless digital options at every touchpoint and turning them into promoters of our products and services.
Be an enthusiastic learner, user, and advocate of our technology, products, and services, especially digital tools and experiences.
Win as a team—create big results by working together and being open to new ideas.
Participate actively in the Net Promoter System, joining huddles, making callbacks, and elevating opportunities to improve customer outcomes.
Drive results and growth.
Support an inclusive workplace culture and act in the best interest of customers, investors, and communities.
Disclaimer The information provided has been designed to indicate the general nature and level of work performed by employees in this role. It does not constitute a comprehensive inventory of all duties, responsibilities, and qualifications.
Skills Adaptability
Communication
Critical Thinking
Problem Solving
Customer‑Focused
Persuasion
Professional Integrity
Resilience
Technical Knowledge
Workplace Organization
Compensation and Benefits Base Pay: $64,500.00. Total Target Compensation (Base Pay plus Targeted Commission): $114,500.00. Comcast provides best‑in‑class benefits to eligible employees, including a comprehensive benefits program that supports physical, financial, and emotional well‑being.
Education & Experience Bachelor’s Degree preferred; consideration is given to candidates with relevant coursework and experience or extensive professional experience. Relevant work experience: 5–7 years.
EEO Statement Comcast is an equal opportunity workplace. We consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

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