Digital Communications Manager

Digital Communications Manager

The Superior Court of Los Angeles County is the largest unified trial court in the United States. The Court's 582 judicial officers and its dedicated workforce of over 4,600 full-time employees serving across 36 facilities work purposefully and seamlessly to achieve the mission to provide equal access to justice to all of Los Angeles County. With an annual budget exceeding $1 billion, the Superior Court of Los Angeles County operation scales one of the nation's largest counties, covering over 4,084 square miles and serving over 10 million residents.
The Court's justice-oriented mission, dynamic workforce and the ever-evolving needs of the community at large offer bold and rewarding opportunities for talented, public-sector professionals and leaders who seek to foster and realize positive impact. Find out more about your future with the Superior Court of Los Angeles County

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About the position:
The Digital Communications Manager leads the Court's digital and internal communications strategy, overseeing governance, standards, accessibility, branding, and performance across all digital platforms. This role exercises significant independent judgment, provides expert guidance to Court leadership, supervises the Digital Communications Team, and supports consistent, compliant, and effective communication. The Manager collaborates with judicial officers, administrators, information technology teams, and internal stakeholders to coordinate communication needs and implement digital initiatives.
Key responsibilities:
Supervise the Digital Communications Team and guide daily operations across social media, websites, intranet, digital signage, and internal channels.
Provide guidance on digital communication opportunities, best practices and emerging digital media trends.
Lead enterprise-wide initiatives that shape Court messaging and ensure consistent, accurate, and risk-aware communication.
Direct the development and execution of strategic internal and external digital media campaigns that increase engagement, expand reach, and elevate awareness of Court programs, services, and initiatives.
Manage content pipelines, editorial calendars, branding and visual identity efforts, and analytics to optimize engagement and communication effectiveness.
Manage vendor and contractor relationships related to digital platforms, technology enhancements, and system upgrades.
Serve as a hands-on individual contributor on select high-priority digital communications deliverables, directly producing content, copy, or creative assets alongside the team
Develops and oversee governance, quality standards, accessibility, standard operation procedures legal compliance, and performance across all digital and internal communication platforms.
This position may be eligible for full or partial telework following an initial training period and contingent upon the needs of the Court.
Selection requirements:
To qualify, you must meet one of the following options at the final filing date of this bulletin:
Option I: Bachelor's degree* in marketing, journalism, graphic design, communications, public relations or closely related field -AND- three (3) years of progressively responsible experience in digital communications.
Option II: Seven (7) years of progressively responsible experience in digital communications.
*To qualify for Options that require educational credentials, you must attach the required documentation to your application. For more information, please visit our Applicant Support page.
Note: Credit for experience is based on a 40-hour workweek. Part-time experience is credited on a pro rate basis (e.g. working 20 hours per week for two months equals one month of experience). Overtime does not count toward additional credit.
Application requirements:
Portfolio that highlights past relevant work. This may include marketing materials, campaigns, social media content, digital content, or videos and photos. (Please attach portfolio file to your application in the "Writing Sample" Field)
Resume
Cover Letter
Applicant support & information:
Applications must be submitted online. Before submitting your application, carefully review ALL the information detailed on our APPLICANT SUPPORT page linked HERE.
Applicants with disabilities who require reasonable accommodation to participate in the recruitment process may submit a request for accommodation to the email provided below. For additional employment information, please click HERE (Download PDF reader).
What to expect after applying:
This recruitment process will take up to 4-6 weeks to complete. We will notify you of the outcome after each step of the recruitment process, detailed below:
Evaluation: Qualifying evaluation of education, training and experience based upon submitted application and supplemental questionnaire.
Assessment: Applicants who best meet job-related qualifications will be invited to participate in the assessment process that may consist of any combination of written, performance, or oral appraisal to evaluate further job-related experience, knowledge, skills, and abilities.
Eligibility: Applicants who successfully pass each (and all) recruitment steps will be placed on an eligible list which will remain active for approximately one (1) year and may be invited to participate in a selection interview. Placement on an eligible list may not result in further consideration, only the most qualified candidates will be contacted for interviews. Other vacancies may be filled using this list.