Account Manager, Raleigh | Events, Exhibits

Who We Are

We're Pinnacle - an experiential marketing house. Strategists, creatives, builders, and your future besties, all fueled by the same pursuit:

we're never satisfied . Our name is an ambition. We chase down the next "holy smokes, they actually did that" moment. And then, we do it again.

The Role

We are recruiting for an Account Manager to support a team in our Raleigh, North Carolina location. Our AMs are a vital part of every account team! They support Account Directors and drive the internal communication needed to pull off the amazing projects we produce.

Think of this role as ground control, the hub of the bicycle wheel, the one who manages up.

What You'll Do

Support one or more Account Directors in executing large scale events, activations and exhibits
Coordinate/manage projects, including: quotes, design, client approval, kick-off meetings, detailing, graphics, production, shipping, on-site service needs and invoicing
Act as intermediary between client and internal teams, ensuring all questions and concerns are addressed as necessary to keep the project on track. Coordinate, lead, participate in client meetings including preparing meeting notes
Communicate status updates and changes to the project team
Coordinate, supply quotes, and track shipping and ship dates of projects
Track and document changes/additions to projects
Manage shows services
Travel as needed (10-20%)
Who You Are

3-5 years of current work experience in account management or account support in agency, tradeshow or event execution industries
Ability to organize and disseminate the details included in multiple large projects
Once trained on how we work, ability to show demonstrated mastery of working projects through our system
Experience coordinating logistics across multiple partners and venues with tight timelines
Able to read construction drawings; familiarity with how things are built and construction techniques across a wide variety of materials
Able to handle multiple projects with short turnaround times. This will be self-directed work and will require a lot of trust and focus
Skilled at developing and maintaining relationships
Must enjoy being in a supportive role and being able to take the lead when needed
Familiarity with standard concepts, practices, procedures in the event and exhibit fabrication/trade show industry
International event experience is helpful
Able to work long hours in order to get the projects done, travel required
Proficient in Microsoft Office applications - Word, Excel, Outlook
Experience working within an ERP, billing, quoting, invoicing. Enjoys the details of keeping it all tidy
College degree preferred
Not For You If...

You wait for information to come to you
You aren't organized
You prefer the easy way
You don't love live events

We look forward to hearing from you!