Aura is looking for a Customer Experience Specialist to support customers via email, phone, and chat, providing a high-quality, human-first experience. You will handle product inquiries, order support, and troubleshooting while collaborating with teams to improve processes.
Fluency in English, a year of customer support experience, and a proactive mindset are essential. This hybrid US-based role requires three days a week in the New York City office.
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Customer Experience Specialist — Hybrid US CSAT Focus
Aura · New York, NY, USA ·
- Pay:
- 60.000 - 80.000
- Job type:
- Full Time