Monograph is looking for a CX Strategy & Ops Lead in San Francisco to design and execute our customer support strategy. You will partner with cross-functional teams to enhance customer experience and track key performance metrics.
The ideal candidate has over 8 years of experience in customer support strategy and a strong ability to manage multiple projects. This is a great opportunity to bring strategic initiatives to life in a fast-paced environment. A competitive compensation package is available.
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CX Strategy & Ops Lead — AI-Driven, Scalable Customer Experience
Monograph · San Francisco, CA, USA ·
- Pay:
- 250.000 +
- Job type:
- Full Time