Retail Front-End Team Lead & Customer Experience

TJ Maxx is seeking a team-oriented individual in Boston, Massachusetts, to enhance customer service and oversee a dedicated team of Associates. The successful candidate will ensure a positive in-store environment while engaging directly with customers and training staff. Responsibilities also include managing tasks efficiently and addressing customer inquiries promptly.
This role requires strong leadership and communication skills, alongside a commitment to maintaining store standards and promoting loyalty programs. A flexible schedule is necessary, including availability for nights and weekends.

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