BUSINESS RELATIONSHIPS MANAGER

Enterprise Solutions Manager (Sales & Business Technology)

The Enterprise Solutions Manager (Sales & Business Technology) is responsible for translating business strategy, ideas, and operational needs into clear, end-to-end solution concepts and driving alignment through delivery to achieve measurable business outcomes.

This role serves as the primary technology partner to Sales leadership while remaining flexible to support other business functions as priorities evolve. The position builds upon the traditional Sales IT partnership model and expands it to include full ownership of solution definition, execution alignment, and delivery outcomes. The Enterprise Solutions Manager bridges business vision, process design, technology strategy, architecture, compliance, and delivery planning, ensuring Analysts, Architects, Developers, and Project Managers execute with clarity and confidence.

The role is accountable for solution direction, scope definition, execution alignment, and ensuring solutions deliver intended business value while adhering to governance and SOX compliance requirements.

Solution Definition & Business Engagement

Partner with Sales leadership, business process owners, and SMEs to understand strategic goals, customer experience needs, pain points, and desired outcomes

Serve as the primary liaison between Sales and IT, evolving beyond requirements management into full solution ownership

Lead discovery sessions and solution workshops to shape ideas into clear solution concepts

Translate business needs into high-level solution designs across process, systems, data flows, and controls

Execution Alignment & Delivery Enablement

Define scope, MVP, sequencing, and workstreams for Sales and cross‑functional initiatives

Decompose large initiatives into manageable phases aligned to business priorities

Identify dependencies, risks, and constraints early and drive mitigation strategies

Align Analysts, Architects, Project Managers, and Developers on solution direction and execution approach

Drive decision‑making and trade‑offs to maintain initiative momentum and delivery clarity

Partner with Global Architecture, Security, and Infrastructure teams to ensure solution approaches align with enterprise standards, technology roadmaps, security policies, and infrastructure capabilities; proactively identify gaps and drive alignment to best practices and governance requirements

Executive Communication & Stakeholder Management

Prepare and deliver executive‑level presentations outlining solution options, trade‑offs, risks, timelines, and business value

Act as a trusted advisor to Sales and IT leadership, enabling informed decision‑making

Influence stakeholders and build consensus across business and technical teams without direct authority

Governance, Risk & Compliance (SOX)

Ensure solution approaches incorporate SOX compliance, internal controls, segregation of duties, and auditability

Partner with Finance, Internal Audit, and Compliance teams as required

Embed governance and risk considerations into solution design to reduce downstream audit and remediation effort

Ensure solutions deliver measurable business outcomes (e.g., revenue enablement, efficiency, user experience improvements)

Maintain alignment between business expectations and delivery outcomes throughout initiative lifecycle

Adjust solution approach as needed based on delivery feedback, risks, or changing business priorities

Required Experience and Education

Bachelor’s degree in Business, Information Systems, Computer Science, or related field, or equivalent experience

Demonstrated experience translating business strategy into end‑to‑end solution concepts and delivery approaches

Strong understanding of Sales business processes and enabling technologies

Experience leading complex, cross‑functional initiatives through scoping, solutioning, and execution alignment

Proven ability to present to executive leadership and communicate with both technical and non‑technical audiences

Strong problem‑solving, critical thinking, and decision‑making skills

Ability to influence outcomes across teams without direct reporting authority

Working knowledge of SOX compliance, governance, and internal controls

Preferred Qualifications

Experience supporting Sales organizations

Experience in enterprise environments with multi‑system integrations

Familiarity with ERP, data platforms, integration technologies, and customer‑facing applications

Experience with phased delivery, MVP definition, and large‑scale initiative planning

Background spanning both business‑facing roles and technology solution delivery

Strategic thinking and business acumen

Executive communication and storytelling

End‑to‑end systems thinking

Solution design and delivery alignment

Stakeholder influence and consensus building

Scope, prioritization, and value management

Risk awareness and compliance‑oriented thinking

Cross‑functional collaboration

Understanding of enterprise architecture, security, and infrastructure principles

Other Pertinent Job Information

This role is an individual contributor position with no direct people management responsibilities

Requires strong leadership through influence across business, IT teams and cross‑functional teams

Operates in a fast‑paced environment balancing strategic thinking with execution delivery

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal‑Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.

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