Client Services Manager, Contact Center Growth

Valor Intelligent Processing in Addison, Texas seeks a Client Services Manager to be the primary liaison between the BPO contact center and clients. The role involves managing client expectations and ensuring service delivery aligns with SLAs and KPIs.
The ideal candidate should possess a bachelor’s degree in Business or Communications and have over 3 years of experience in client services or account management in a BPO environment. This position offers a collaborative work culture and various benefits.

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