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Director of Sales Operations

Yext · New York, NY, USA ·

Pay:
125.000
Job type:
Full Time

Requirements

  • 10+ years experience in Sales Operations, Revenue Operations, Business Operations, or Strategy roles within high-growth or global organizations
  • Proven experience operating at a senior level within Sales Operations, Revenue Operations, or Strategy in a global, high-growth environment
  • Demonstrated ability to lead complex, cross-functional initiatives without direct authority
  • Strong executive presence with experience supporting senior Sales leadership
  • Deep analytical and strategic thinking capabilities, with a track record of translating insights into action
  • Exceptional communication and stakeholder management skills across technical and non-technical audiences

What the job involves

  • The Director of Sales Operations role operates as a trusted advisor to Sales leadership, owning critical cross-functional initiatives, supporting data-driven decision-making, and ensuring alignment across Sales, Marketing, Product, and Partnerships
  • This position requires a highly strategic operator who can influence without authority, lead complex programs end-to-end, and translate business priorities into scalable execution frameworks
  • Plan and help facilitate global Quarterly Business Reviews (QBRs)
  • Coordinate global account planning frameworks, ensuring consistency, rigor, and alignment across regions and leadership
  • Serve as the liaison between Sales and Marketing, establishing alignment on shared priorities, planning cycles, and go-to-market execution
  • Drive strategic alignment with Product, ensuring visibility into roadmap priorities, tracking of key product requests, and alignment on enablement and product mix optimization
  • Partner with Partnerships leadership to define prioritization frameworks and ensure Sales alignment on strategic partner initiatives
  • Represent Sales in enterprise technology programs
  • Architect and manage global sales communications strategy, including executive-level updates, all-hands, and regional leadership forums, ensuring clarity, consistency, and alignment
  • Establish scalable processes for tracking and prioritizing product feedback and requests from Sales leadership
  • Support critical Sales and Customer Success initiatives
  • Provide strategic input into talent planning by identifying capability gaps, supporting talent mapping, and aligning with performance frameworks

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