Marketing and Operations Manager

Who we are
Venture Lane is the startup hub for B2B tech founders in Boston. Venture Lane operates across three core pillars: Space, Studio, and Connex.

Venture Lane Coworking: a curated community of 80+ early-stage B2B companies working out of our downtown office in Government Center

Venture Lane Studio: A three to nine month hands-on program for a select number of early-stage B2B tech companies, focused on accelerating go-to-market execution, building repeatable systems, and preparing for scale.

Venture Lane Connex: Events, content and Slack community that connects our broader network of founders, operators, investors, mentors, and service providers.

We're built and run by people who've started, scaled, and backed startups. That shapes everything, including how we hire.

The role
Building an early-stage B2B company is hard enough without doing it in isolation. Venture Lane gives founders the community, programs, and access they need.

The Marketing and Operations Manager is how all of that gets delivered.

This is a dual-function role. On the marketing side, you own brand presence, member acquisition, and community engagement across channels. On the operations side, you manage the day-to-day of the space and the systems that support our members. You report directly to the General Manager and oversee one Marketing and Operations Intern.

This is a full-time, in-person role, five days a week at our downtown Boston office. It's right for someone who can move between communicating with prospects, troubleshooting a member's account, and organizing event logistics in the same afternoon, and find all of it equally satisfying.

What you'll own
Marketing and brand

Execute Venture Lane's content and social media strategy across LinkedIn, email, and Slack

Write and produce the Venture Lane newsletter, event campaigns, and community communications

Support organic content creation that reflects our voice: direct, credible, and founder-focused

Track and report on campaign performance, member engagement, and acquisition metrics

Events

Own end-to-end logistics for Venture Lane events, includingpitch nights, panel discussions, workshops, and networking socials

Manage pre-event promotion, day-of execution, content capture, and post-event follow-up

Ensure every event reflects Venture Lane's brand standards and delivers measurable value to members and attendees

Own external venue inquiries end to end: field requests from outside organizations, assess fit, and manage logistics for hosted events.

Operations and space management

Manage day-to-day office operations: vendor contracts, supply procurement, badge permissioning, mail and package management, and kitchen upkeep

Own member onboarding and offboarding, ensuring a smooth and well-documented experience at both ends

Serve as a reliable, approachable point of contact for members, addressing issues and escalating when needed

Membership sales

Own the front end of membership sales: qualify prospects, explain membership options, and determine fit before handing off to the GM

Sponsor relations

Support the GM in developing sponsor onboarding materials, communication workflows, and operational documentation

Project management

Take end-to-end ownership of key initiatives from kickoff through post-project assessment

Manage timelines, surface dependencies early, and keep deliverables on track across workstreams

Intern supervision

Set priorities, manage output, and develop the Marketing and Operations Intern

What we're looking for

1 to 2 years of experience in marketing, operations, community management, or a related role

Experience managing events including registration, vendor coordination, day-of logistics, and post event follow up

Strong writer who can adapt voice across formats: social posts, event copy, member emails, Slack communication, and ops documentation

Comfortable owning a project from strategy to execution without a lot of hand-holding

Exercises good judgment about when to handle something independently and when to loop in the GM

Proficient in tools like HubSpot, Canva, Slack, Airtable and Google Workspace

Experience managing or mentoring early-career colleagues is a plus

Familiarity with B2B tech, venture capital, or the startup ecosystem is helpful but not required

Compensation and benefits

$55,000 base salary with an annual performance bonus tied to individual and company goals

Comprehensive health benefits (medical, dental, vision) available

15 days PTO, including the week between Christmas and New Year's

401(k) with retirement options

Unlimited coffee, tea, and espresso

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