The Director of Scientific Support Services Development is a senior revenue leader responsible for driving profitable growth, deepening client partnerships, and commercializing differentiated offerings for the West Coast Life Sciences market. This role leads the full commercialization lifecycle for Scientific Support Services—including opportunity identification, solution development, pricing strategy, deal execution, and renewal expansion—while partnering across the enterprise to deliver scalable solutions that generate client and shareholder value.
Key Responsibilities
- Own Revenue Growth: Manage the full revenue lifecycle for Scientific Support Services across assigned Life Sciences accounts, accountable for annual revenue and continuous improvement targets.
- Commercial Leadership: Serve as a strategic advisor to Account Directors, shaping and executing growth strategies from pipeline creation through contract signature.
- Pipeline Management: Drive disciplined pipeline creation, qualification, and conversion, ensuring pursuits advance efficiently and close on schedule.
- Deal Execution & Solutioning: Lead solution design, value proposition development, and pricing strategy to differentiate in competitive pursuits; negotiate competitive RFPs, renewals, and scope expansions while managing change controls and optimizing deal margin.
- Cross-Functional Partnership: Work closely with Client Growth Sales and Work Dynamics Product & Solutions teams to ensure offerings are market-ready, scalable, and financially viable.
- Renewals & Expansion: Develop and execute renewal and expansion roadmaps, emphasizing retention, upselling, and cross-selling of services.
- Risk & Commercial Judgment: Apply robust commercial judgment to balance client value, risk, delivery capability, and profitability; proactively manage commercial risk and swiftly address obstacles to deal closure.
- Solution Scalability: Identify, package, and scale repeatable solutions and best practices to drive growth across the Life Sciences platform.
- Market Intelligence: Stay current on market trends, competitive environment, and client buying behaviors to inform solution and pricing decisions.
- Performance Reporting: Drive disciplined pipeline management, forecasting, and performance reporting for account and executive leadership.
- Subject Matter Expertise: Maintain expert-level knowledge of Work Dynamics services, JLL Technologies (JLLT), and product offerings to position integrated solutions.
Qualifications
- Bachelor’s degree required.
- 10+ years’ experience in commercial, sales, or revenue leadership roles.
- 10+ years’ experience in the Life Sciences sector.
- Minimum of 5 years in solutions development, commercialization, or complex deal structuring.
- Demonstrated ability to close complex, multi-stakeholder commercial agreements.
- Exceptional executive-level communication, negotiation, and presentation skills.
- Proven track record of managing a high-value, multi-deal opportunity pipeline concurrently.
Success Profile
- Ownership Mindset: Acts like a business owner, accountable for revenue, margin, and deal outcomes.
- Market Leader: Deep understanding of Life Sciences client economics, buying drivers, and procurement processes.
- Commercial Storytelling: Clearly articulates value, ROI, and differentiation in a compelling and client-ready manner.
- Influencer: Aligns and mobilizes matrixed teams, influencing without formal authority to close deals.
- Deal Agility: Comfortable with ambiguity, skillfully manages trade-offs, and adept at negotiating through complex commercial challenges.
- Connector & Closer: Excels at building relationships and assembling the right teams to advance opportunities.
- Solution Fluency: Demonstrates mastery of JLL services, technologies, and Work Dynamics offerings—and knows how to package them effectively for market impact.
Compensation & Benefits
Estimated compensation: 180,000.00 – 200,000.00 USD per year. This range is an estimate and actual compensation may differ based on qualifications, location, and market conditions.
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
Location
Remote – Locations include Los Angeles, CA; Portland, OR; Sacramento, CA; San Diego, CA; San Francisco, CA; Seattle, WA.
Additional Information
Start date: July 6, 2026. This position does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. EEO opportunities for all qualified applicants.
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