Creator Experience Lead - TikTok LIVE Ecosystem

Responsibilities

Lead and develop a team to balance enforcement effectiveness with creator experience, minimizing unnecessary disruption to LIVE creators.

Drive high-impact initiatives to improve creator experience within enforcement and moderation systems.

Define and scale creator education initiatives to improve understanding of policies and enforcement mechanisms, reducing avoidable violations.

Own core creator experience metrics, and drive continuous improvement through data-driven strategies.

Translate data insights into clear strategies and actionable team priorities.

Partner with cross-functional stakeholders (Product, Ops, Policy, Data Science, etc.) to drive alignment and ensure successful delivery of initiatives.

Navigate competing priorities and constraints across stakeholders to make informed decisions and drive outcomes.

Drive clear and effective communication across teams and leadership to ensure alignment and transparency.

Qualifications

BA/BS degree.

5+ years of relevant experience, including 5+ years in content safety, quality, moderation, monetization, or related domains.

3+ years of experience leading and developing high-performing teams.

Experience working on UGC and/or PGC products, with a strong understanding of content ecosystems.

Strong stakeholder management skills, with the ability to drive alignment across complex cross-functional environments.

Strong analytical and problem-solving skills, with the ability to translate data into actionable strategy and drive data-informed execution.

Excellent communication skills with the ability to influence stakeholders across different levels.

Preferred Qualifications

Ability to operate effectively in ambiguous and fast-paced environments, with strong judgment and prioritization skills.

Proficiency in SQL, Tableau, and/or other data analysis/visualization tools.

Job Information
Compensation: The base salary range for this position in Los Angeles, CA is $103,360 - $273,600 annually. Compensation may vary based on qualifications, skills, competencies, and location.

Benefits include day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, 10 paid holidays, 10 sick days, and 17 days of Paid Personal Time (prorated upon hire).

Legal Considerations: Qualified applicants with arrest or conviction records will be considered in accordance with all federal, state, and local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Criminal history may impact duties such as interacting with internal/external clients, handling confidential information, and exercising sound judgment.

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