Account Manager

E.W. Wylie, in business for over 85 years, is one of the largest transportation and logistics services providers in the United States. We’re a proud member of TFI International, the third-largest transportation and logistics services provider in North America, with revenues of more than $8 billion annually. We have locations throughout the United States, with our corporate headquarters located in Fargo, ND.

We’re an ever-growing organization seeking career-oriented individuals to join our team and drive our vision forward, moving America together. We offer transportation and logistics services across diverse industries, prioritizing long-term relationships with employees and customers.

Ideal candidates excel in written and verbal communication and thrive in fast-paced, complex environments. We offer competitive compensation and benefits to those eager to join a winning team and grow within an industry-leading organization.

Your Responsibilities:

Freight Procurement

Discover and book profitable freight within your zone to ensure high equipment utilization.

Customer Engagement

Develop strong relationships with customers to align expectations, address inquiries, solve problems, and identify opportunities for business expansion.

Driver Collaboration

Collaborate closely with drivers to create dispatch plans, answer questions, and ensure that they're equipped for success.

Analyze and Review KPIs

Understand and review relevant key performance indicators and market trends to develop strategies to increase the performance of and enhance your region's profitability.

Business Development

Identify new business opportunities by discovering and onboarding new customers as well as strengthening business relationships with current customers.

Team Collaboration

Effectively collaborate with internal teams to ensure high levels of communication and a seamless customer experience.

Review and Negotiate Rates

Review customer contracts to ensure that rates are accurate, competitive, and align with current market conditions.

Your Skillset:

Adaptability

Demonstrable ability to quickly adjust and adapt to evolving situations in a fast-paced dynamic environment, maintaining productivity and effectiveness.

Sales Success

Proven ability to drive profitability along with experience identifying and closing new business opportunities.

Excellent Communication

Strong communication skills to interact and develop strong relationships with customers, drivers, and internal teams.

Time Management

The ability to manage your time and effectively prioritize competing responsibilities in an environment with frequently shifting deadlines.

Problem-Solving

Demonstrated experience identifying, analyzing, and solving complex problems in a timely manner.

Minimum Qualifications:
Associate's degree in logistics, business management, or a related field and at least one (1) years of experience in account management, sales, or a related field. An equivalent amount of education and experience may be considered.

Leadership

At least two (2) years of experience managing staff or team projects.

Preferred Qualifications:
Bachelor's degree in logistics, business management, or a related field and at least three (3) years of experience in account management, sales, or a related field. An equivalent amount of education and experience may be considered.

Transportation Experience

At least one (1) year of experience in the transportation or logistics industries.

Salary and Schedule:

Salary

Pay will be decided based on experience.

Schedule

Full-Time; On-Site; Monday - Friday; Quarterly on-call responsibility.

Benefits of Working with Us:

Comprehensive Coverage

Medical, dental, and vision plans, along with an Employee Assistance Program that includes counseling and virtual therapy.

Retirement and Savings

401(k) with up to 4% company match, plus Health Savings Account and Flexible Spending Account options.

Life and Disability Insurance

$50,000 in basic Life and AD&D coverage at no cost, plus options for supplemental life and income protection.

Vacation and Sick Time

Enjoy a competitive and progressive vacation policy, starting with two weeks annually, accrued from your first day. Additionally, receive 48 hours of paid sick leave each year.

Paid Birthing Parent Leave

We offer up to eight (8) weeks of partially paid leave for eligible birthing parents to support recovery and bonding.

On-Site Gym

Access to a gym with dumbbells, cable machine, yoga mats, and cardio equipment.

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