Communications Manager, Payments , Core Retail

Communications Manager, Payments , Core Retail
Job ID: 10453143 | Amazon.com Services LLC

Amazon Payments is at the forefront of innovation—building products and experiences that power how hundreds of millions of customers pay across Amazon’s ecosystem, from consumer checkout to business-to-business disbursements. We are seeking a strategic, results-driven communications professional to lead communications for U.S. Payments.

Key Job Responsibilities

Own the end-to-end U.S. Payments communications strategy, serving as the single-threaded communications partner for the Payments organization

Develop and execute proactive national campaigns and announcements that showcase Amazon’s payments innovations, B2B paying and disbursement products, and financial offerings

Manage all reactive and issues-based communications for U.S. Payments, including rapid response, stakeholder coordination, and escalation as needed

Integrate Payments communications into broader tentpole moments (Prime Day, Holiday, and other key events) to maximize reach and narrative impact

Develop and maintain relationships with top-tier media across fintech, payments, technology, and business verticals

Write, develop, and manage approvals for news releases, media advisories, fact sheets, and related communications materials

Research and incorporate industry data, trends, and compelling angles into communications programs

Work cross-functionally with product, engineering, policy, marketing, and global communications teams

Provide strategic counsel to senior business leaders on communications risks, opportunities, and positioning

Build and maintain mechanisms, processes, and measurement frameworks for campaigns and announcements

Represent Amazon as a spokesperson when required

Basic Qualifications

7+ years of recent professional communications or public relations experience

Bachelor’s degree

Travel up to 15% of the time

Preferred Qualifications

Experience managing complex and fast-moving issues

Experience with financial services, payments or e-commerce

Experience supporting C-suite executives or senior leadership in fast-paced, high-visibility environments

Benefits
Base salary range: $126,700.00 – $171,400.00 USD annually (locations: Arlington, VA and Seattle, WA). Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation is determined based on experience, qualifications, and location. Amazon also offers comprehensive benefits, including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, Supplemental life plans), Employee Assistance Program, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage, 401(k) matching, paid time off, and parental leave. Learn more at https://amazon.jobs/en/benefits.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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