Senior Advertiser Experience Operation Manager - Business Integrity

About the Team
At TikTok, safeguarding our global community is a top priority. The Business Integrity (BI) team is dedicated to developing the latest technologies and driving initiatives that mitigate risks in commercial content, ensuring a responsible and seamless experience for advertisers on the platform.

This role sits within the Advertiser Experience Product and Operations Team under Business Integrity. Our team focuses on enhancing advertiser satisfaction during commercial content and account review processes through data‑driven strategies and operational excellence.

About the Role
We are seeking a highly analytical and results‑driven Advertiser Experience Strategy & Operation Analyst to join our team. In this role, you will leverage data insights to identify advertiser pain points, develop improvement strategies, and drive measurable enhancements to our commercial content review processes.

Responsibilities

Conduct a comprehensive analysis of advertiser experience data to identify trends, pain points, and improvement opportunities

Develop and monitor key performance indicators to measure and improve advertiser satisfaction

Design and implement data‑driven strategies to optimize content review processes and reduce friction for advertisers

Collaborate with cross‑functional teams, including Product, Engineering, Policy, Legal, and Operations to implement improvements

Create clear, actionable reports and recommendations based on data analysis

Measure and report on the impact of implemented changes and initiatives

Develop and maintain dashboards to track advertiser experience metrics

Present findings and recommendations to stakeholders at all levels

Qualifications
Minimum Qualifications

Bachelor's degree in Business, Economics, Statistics, or a related quantitative field

3+ years of experience in business analysis, operations, or strategy roles with a strong analytical focus

Proven ability to analyze complex data sets and derive actionable insights

Strong problem‑solving skills with a results‑oriented approach

Excellent communication and presentation skills

Experience working with cross‑functional teams

Ability to manage multiple projects simultaneously and meet deadlines

Preferred Qualifications

Experience with data analysis tools such as SQL, Python, or Tableau

Knowledge of advertising platforms or digital marketing ecosystems

Experience in trust & safety, risk control, or policy enforcement

Background in the Ad industry, consulting, or product operations

Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

Job Information
Compensation

(Annually): The base salary range for this position in the selected city is $121,600 – $288,000 annually. Compensation may vary outside of this range depending on a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits

may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

Legal Information
For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems;

Exercising sound judgment.

#J-18808-Ljbffr