Senior Arcade/Projection Tech

Benefits

401k

Holiday Pay

Health, Dental, Vision

Employer-Paid Life

Voluntary Life

AD&D Insurance

Employer Contribution to Health Savings Account (HSA)

Team Member Perks and Discounts

The Gist
We're looking for a skilled and experienced Senior Arcade/Projection Technician to ensure the smooth operation of our arcade and cinema projector systems. You’ll take the lead on troubleshooting, maintenance, and repairs while also mentoring other techs and keeping things running behind the scenes. You’ll be responsible for making sure games and projection equipment are always guest‑ready, and that technical issues are resolved quickly and professionally. This role requires hands‑on experience, a self‑starter mindset, and a passion for collaborative teamwork. You’ll report to the Attractions Manager and help uphold our commitment to excellence.

About FatCats
Our mission is to delight and connect people, one game, one film, one experience at a time. This applies to our team too. We’re proud of our fun and supportive culture that promotes personal and professional growth, internal promotions, and work‑life balance.

At FatCats, we practice humility by listening first, trust by believing in each other, excellence by improving every day, teamwork by showing up for one another, and stewardship by leading in our respective roles.

Leadership Guiding Principles

Assume Positive Intent

Operate in the Gray

Give Others the Benefit of the Doubt

Show Loyalty to the Absent

Exhibit High Courage and High Consideration

Be Respectful in Disagreement

Build Trust with Your Team

Let the Best Idea Win

A Day in the Life
As a Senior Arcade/Projection Technician, your day will involve a mix of hands‑on technical work and leadership responsibilities. You’ll maintain and repair arcade games and projection systems, making sure everything is clean, calibrated, and ready for guests. You’ll support and train other techs, troubleshoot issues, and help manage the overall upkeep of the arcade. You’ll assist guests when technical issues arise, keep the redemption area running smoothly, and communicate regularly with the Attractions Manager to keep them informed on game and equipment status. On the cinema side, you’ll ensure projection systems are functioning flawlessly and play a key role in building and importing weekly movie schedules into our systems. It’s a fast‑paced, behind‑the‑scenes role that keeps the fun front and center for every guest.

Qualifications
We’re seeking a self‑motivated professional with strong technical skills and knowledge of IT principles. Previous experience as an arcade technician is preferred. To succeed, you’ll need:

The ability to troubleshoot mechanical, electrical, hardware, and software issues

Strong communication and leadership skills

A knack for staying organized and managing time effectively

A personable, guest‑focused attitude

Proficiency in relevant computer systems and the ability to learn new ones

High ethical standards and a collaborative mindset

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