Virtual WFM Analyst II & Scheduler — Real-Time Insights

Elevance Health is seeking a WFM Analyst II/Scheduler to perform real-time analysis and scheduling functions. Candidates must have a BA/BS degree and 2 years of call center operations experience. This full-time role is virtual but requires in-person training sessions. Benefits include competitive rewards, medical, dental, and stock purchase plans.
The position demands strong analytical skills and experience in a centralized call center environment. The role is crucial for ensuring optimal service levels and effective workforce management.

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