Social Media Coordinator

Reports To : Senior Marketing Coordinator

Location:

In-person - Production Bakery, Hot Little Biscuit Eateries (Charleston, SC)

Position Summary
The Social Media Assistant supports marketing for the Callie’s brand, staying on task in a fast-paced environment. This position is also managing all social media strategy, schedules, and posting at the direction of the Senior Marketing Coordinator. This role also requires managing inquiries for collabs, events, parties, and is the voice of the brand. Social media, e-commerce, and marketing is an integral par to this role as well, managing day to day communications with our agency, strategizing, and tracking and reporting in the results weekly.

Quick and creative thinking is a must in this role – with a self-starter mentality and the ability to take direction and feedback well. Essential functions and responsibilities of the position may vary based on business needs.

Responsibilities & Qualifications

Research and create blog content for websites

Maintain online business listings and monitor customer reviews

Create artwork, splash pages and microsite for digital campaigns

Coordinate content for social media channels, including creating, scheduling and posting

Be handy with a camera, phone camera and photo editing software

Communicate and build relationships with influencers to form collaborative relationships

Respond to all customer comments, messages, etc. in a timely (at times urgent) manner to ensure engagement rates are maintained and | or improved

Performs other related duties as assigned.

Required Skills/Abilities

Love for biscuits and other Southern specialties

Excellent verbal and written communication skills

Strong ability to listen and provide open dialogue

Ability to work effectively in a team environment and to build relationships

A creative mind and the ability to execute clean, creative designs, concepts and solutions for a wide range of media platforms

Excellent project management skills including the ability to manage multiple projects, prioritize workload and meet deadlines

Proficient in tech including all social media platforms and tools such as Google Analytics, Google AdWords, Microsoft Office Suite, Adobe Creative Suite (InDesign, Illustrator, Photoshop, etc.)

Excellent organizational skills and attention to detail

Deliver work that is consistent, on time, error-free and in keeping with brand standards

Creative problem-solving skills and the ability to ask the right questions to create designs influenced by research and data

Ongoing commitment to staying current on usability and user experience trends, techniques and technologies

bility to work independently

Education & Experience

Associate’s degree required or equivalent experience, Bachelor’s degree in related field preferred

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