Manager-Sales MSS Primary Sales

Manager - Sales MSS Primary Sales
Location: Richardson, TX

Job Overview
The Manager - Sales MSS Primary Sales role is a critical leadership position requiring a minimum of 5 days per week in the office, located exclusively in Richardson, TX. Relocation assistance is not provided. Candidates must be authorized to work in the United States on a full‑time basis without employer sponsorship, both currently and in the future. AT&T will not sponsor applicants for this role.

Key Roles and Responsibilities

Leadership and Customer Experience:

Lead a consumer telesales team to exceed customer experience objectives. Manage and motivate team members to achieve sales targets and provide exceptional customer service.

Data Analysis and Strategy Development:

Analyze data to identify trends and opportunities. Develop and implement strategies to drive revenue generation and continuous improvement.

Operational Management and Efficiency:

Oversee daily operations of the call center and vendor activities. Ensure the achievement of revenue goals and cost reduction measures.

Strategic Policy and Innovation:

Implement strategic policies to enhance technology, corporate compliance, training, and workforce planning. Develop innovative initiatives to improve processes and performance.

Collaboration and Alignment:

Collaborate with various business units to ensure strategic alignment. Manage change effectively and maintain strong relationships with domestic and international vendors.

Job Contribution
The Manager - Sales MSS Primary Sales oversees entry to mid‑level sales employees, assigns tasks, implements sales plans, and ensures adherence to company policies. The role involves managing smaller, less complex sales territories with moderate oversight and influencing hiring, firing, disciplinary actions, and promotional decisions for subordinates.

Education and Experience Requirements

Bachelor’s degree (BS/BA) is desired.

A minimum of 5 years of related sales experience is required.

Compensation and Benefits
Our Manager - Sales MSS Primary Sales earns between $55,900 and $83,900 USD annually, plus an additional $19,000 in commissions if all sales goals are met. The starting salary within this range may vary based on geography, experience, expertise, and education/training.

Benefits

Medical, Dental, and Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company‑designated holidays)

Paid Parental Leave

Paid Caregiver Leave

Additional sick leave beyond state and local requirements (may be unprotected)

Adoption Reimbursement

Disability Benefits (short‑term and long‑term)

Life and Accidental Death Insurance

Supplemental benefit programs (critical illness, accident hospital indemnity, group legal)

Employee Assistance Programs (EAP)

Extensive employee wellness programs

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone services.

Work Hours and Type
Weekly Hours: 40
Time Type: Regular
Location: Richardson, Texas
Salary Range: $61,700.00 - $92,500.00

Equal Employment Opportunity Statement
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

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