Creative Director (Brand Marketing)

About The Role Chime is seeking an experienced Creative Director to develop brand-defining campaigns. This role will be responsible for shaping the creative vision, crafting captivating narratives, and executing innovative marketing strategies across various channels, including TV, social activations, brand partnerships, and more. The ideal candidate will have a strong background in creative agency work, a proven track record of delivering impactful campaigns, and the ability to lead a talented team of art directors, designers, and copywriters.
Base salary offered for this role and level of experience will begin at $201,000.00 and up to $279,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In This Role, You Can Expect To Create a vision for the Chime brand that translates into powerful and authentic storytelling that drives awareness and consideration
Develop and execute a creative vision for what our brand looks and feels like through integrated marketing campaigns, TV, activations, social campaigns, and partnerships across all channels
Champion bold ideas and creative approaches to telling Chime's stories and more deeply connecting with Chime's members
Oversee the end-to-end creative process, from concept development to final execution, ensuring alignment with the company's brand values and marketing objectives
Collaborate with marketing leads to create integrated campaigns that resonate with target audiences
Provide strategic direction and leadership to a team of art directors, designers and copywriters, fostering an environment of creativity, innovation, and collaboration
Lead creative brainstorming sessions, providing clear guidance, feedback, and inspiration to generate impactful ideas
Manage relationships with external creative agencies, production houses, and media partners to ensure high-quality execution of campaigns
Stay current with industry trends, emerging technologies, and best practices to ensure our creative work is fresh and relevant
Maintain a strong understanding of our consumer base, market trends, and competitor landscape to inform creative strategies
Inspire commitment, loyalty, pride, and spirit in the organization to support Chime as a great place to work
To Thrive in This Role, You Have A deep passion for building brands with a results-oriented mindset
8+ years in creative leadership, with at least 5 years in a leadership position building brand-level work
Deep understanding of advanced AI tools to support the creative process
Bachelor's degree in Marketing, Advertising, Design, Copywriting or a related field
Proven experience working in a creative agency environment, with a strong portfolio of consumer-facing campaigns, including TV spots, digital, and partnership initiatives
Demonstrated ability to develop creative concepts that drive engagement and brand loyalty
Strong leadership skills with the ability to inspire, mentor, and lead a small creative team
Excellent communication and presentation skills, with the ability to articulate creative ideas and concepts to stakeholders
Experience managing cross-functional teams and collaborating with external partners
Benefits Our in-office work policy is designed to keep you connected—four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates
In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
Competitive salary based on experience
401k match plus great medical, dental, vision, life, and disability benefits
Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
1% of your time off to support local community organizations of your choice
Annual wellness stipend to use towards eligible wellness related expenses
Up to 24 weeks of paid parental leave for birthing parents and 12 weeks for non-birthing parents
Access to Maven, a family planning tool, with $15,000 lifetime reimbursement for egg freezing, fertility treatments, adoption and more
In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc. and delicious snack boxes, too
A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com.

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